Is Visual VoiceMail coming to Unity?

hypnotoad · ‎12-08-2009

We're long time Unity users, have been since the Active Voice days. We like our Unified Messaging. I'm interested in the Visual VoiceMail app but it is only on Unity Connection. What is the roadmap for me? Is Unity UM on a Windows platform being phased out in favor of UC? Will Visual VoiceMail come to Unity or will UM be added to Unity Connection? It seems to me that most of the development is being dome on the UC side. Should I change sides?

Regards,

Patrick

Rob Huffman · ‎12-09-2009

Hi Patrick,

I believe Visual Voicemail is supported on Unity release 7.0(2)

Visual Voicemail

You can view, listen and respond to Cisco Unity and

Cisco Unity Connection messages right from the Cisco

Unified IP Phone display without having to dial into your

corporate voicemail box.

Visual Voicemail Application Requirements

supported Cisco Unified IP Phones

Cisco IP Phone 7941, 7941G-GE, 7961,

7961G-GE, 7970, 7971, 7942, 7945,

7962, 7965 and 7975 models

Cisco Unified Communications Manager Version 7.0

**Cisco Unity Version 7.0

Cisco Unity Connection Version 7.0

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6882/ps9156/at_a_glance_c45-487475.pdf

Hope this helps!

Rob

Bradford Magnani · ‎12-09-2009

Rob is correct (+5)! Visual Voicemail supported version in Unity 7.0(2) but there are certain software/phone requirements to be aware of:

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.0/english/install/guide/plan.html

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.1/english/release/vivoReleaseNote71.html#wp42143

Hope that helps,

Brad

Rob Huffman · ‎12-09-2009

Hey Brad,

Thanks buddy! Right back at ya

Cheers!

Rob