Solved: CUCM failed to upgrade from 7.0.2 to 7.1.3

markjiang · ‎12-09-2009

We plan to up upgrade cucm from 7.0.2 to 7.1.3.But failed everytime.

We have try CUCM 7.1.3.20000-2 and 7.1.3.10000.And try tfp stftp or DVD to upload the upgrade file.

I are sure that the upgrade file is ok.

But everytime when it started to upgrade, it prompted a error in 30 minutes.

We also try to upgrade to 7.1.2.And everything is ok.

Can anybody help me?

Tracy Larson · ‎12-10-2009

I had this issue as well and not sure why so instead I downloaded the 7.1.3 file from cisco's website then burned the ISO to DVD then the upgrade worked fine. Might try that route.

Tracy

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Justin Brenton · ‎12-09-2009

What is the error that was given?

Regards,

Justin

Sascha Monteiro · ‎12-09-2009

Are you running the Beta release of 7.0?

We are in our lab, and cannot upgrade it either..

Going to try and run exports and import into a clean install of 7.1....

markjiang · ‎12-09-2009

Hi s.monteiro,

We bought a new CUCM platform.Cisco shipped us the DVD.

And we tried to upgrade CUCM from 7.1.1 to 7.1.3.It was the same.

Have your succeed in upgrading to 7.1.3?

Thanks,

Tracy Larson · ‎12-10-2009

I had this issue as well and not sure why so instead I downloaded the 7.1.3 file from cisco's website then burned the ISO to DVD then the upgrade worked fine. Might try that route.

Tracy