IP Communicator Calls Degrade after 20 minutes...

Unanswered Question
Dec 9th, 2009
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User at home over VPN...  (Yes I know, VPN, call quality, internet, blah blah no QOS...  )

They are using IP Communicator, if a call lasts for 20+ minutes at around minute 22-25, the call starts to get choppy and within 30 seconds gets worse and worse and worse until the user has to hang up.

Calling right back, all is well.

Anyone seen this one before?   I think i'm chasing a red herring personally, it's over VPN, it could be anything including end user workstation trouble, memory leak, users linksys router not liking the high packet rate... lots of possibilities.

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arthurbecker Wed, 12/09/2009 - 12:58
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Is it one user or multiple ones in different areas? I would run something to capture the packets (I like Wireshark and it's free) and see what is happeing on at the user end.


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