RME 4.3.1 upgrade

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Dec 9th, 2009
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I am trying to install the 4.3.1 RME upgrade and it conitually hangs on istall at the "Checking locked files" screen. I do have a TAC case open but so far, their suggestions have not helped. Has anyone run into this issue? I am running Ciscoworks LMS 3.2 on a windows box.

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Joe Clarke Wed, 12/09/2009 - 20:29
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First, disable anti-virus software.  Then, set the Daemon Manager service to Manual, then reboot.  When the server comes back, try to do the installation.

Margaret Tonso Thu, 12/10/2009 - 08:57
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Yes, that's what TAC had me do to no avail. I also set the environment user variables to c:\temp...any other suggestions? Thanks in advance!


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