Changing Unity to Different OU

Unanswered Question
Dec 9th, 2009

Dear Support,

We are having the Cisco Unity 7.0. It is presently configured in one OU. Due to some company policy we want to move the Unity to another OU. Is it possible? What steps are needed for this?


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mightyking Wed, 12/09/2009 - 21:04

Rerun Permission Wizard to assign the rights to the OU

Rerun MSCW( Message Stor Configuration Wizard) so that Unity knows which OU to create the subscribers in.


Vaijanath Sonvane Thu, 12/10/2009 - 01:34


Thanks for the reply.

At present the Unity is in Special_Desktop OU, now we want to move it to Special_Server OU. The subscribers are in User OU. We do not want to change the subscriber settings. So in this case do we need to run the MSCW?

mightyking Thu, 12/10/2009 - 06:33

Try it without MSCW but I think you need to rerun MSCW to make it work.


David Hailey Thu, 12/10/2009 - 16:44

Are you asking about simply moving the Unity computer objects from one OU to another?  If so, that shouldn't affect message store configurations.  Please clarify your question for me if you don't mind.


Vaijanath Sonvane Fri, 12/11/2009 - 00:55

Hi Hailey,

Yes, I want to move the Unity Computer Object to from one OU to other OU.


David Hailey Fri, 12/11/2009 - 06:35

Ok - I would say that you can move the Unity servers to the new OU.  From there, re-run Permissions Wizard and make sure to add in that location as one of the non-default locations for computer objects in the domain.  You can then test functionality...shouldn't affect the message store configuration wizard IMO.


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