- Silver, 250 points or more
I have searched the forums and have come up with nothing about the problem I am having. There were a couple topics that showed promise with links attatched but the links are no longer valid. I have CUCM 188.8.131.5200-2 and have followed the documents as to setting the voicemail ports etc. I had a TAC case opened on a different issue with Unity and the TAC engineer made mention to me that we would have MWI issues if the latest service pack was not installed on Exchange, since we did have intermittent issues with the MWI's we upgraded the Exchange clusters and are still having the issue. The issue being that MWI's are not turning on and off correctly all the time, I have to manually refresh the MWI indicators through the SA, when I do this I receive an email that states
Event Type: Error
Event Source: CiscoUnity_MALEx
Event Category: Error
Event ID: 30020
An attempt to create a search-result folder for account cn=KITTLERK,cn=Recipients,ou=MDUResources,o=MDURES has failed. The MAPI subsystem returned the following error: 80004005.
This is typically an indication of configuration issues with Unity, Exchange, or the MAPI subsystem.
Notes: All Cisco Unity Errors
I have gone as far as restarting the Unity process every night and scheduling a resync every night on the MWI's to no avail. Is anyone else having this issue? I have the same issue on all 3 of my clusters and it all started once we went from Unity 4 and CCM 4 to Unity 7 and CUCM 7. Any help is appreciated.