HighErrorRate caused by the giants on VSL link

zli · ‎12-10-2009

Hi,

We are running into the Bug CSCsc61302: the giant packet counters on VSL interfaces increment in Catalyst 6500 VSS. It is an expected behavior, but we were paged up by CiscoWorks (LMS3.2) due to HighErrorRate (55~60%) at 2AM every morning.

We currently have dot3StatsEntry.13 excluded from SNMP view to supress the pages. But we loss the ability to monitor the giants alert caused by other unexpected behaviors because of it. Is there anyway that we can supress the error alerts caused by this VSL Giants and get all other interface error features properly monitored?

Thanks.

Joe Clarke · ‎12-10-2009

No. Other giants would be counted by the same object, so there is no way to differentiate giants caused by the bug vs. other giants. It really looks like you've employed the best available workaround. Filtering dot3StatsFrameTooLongs will remove giants from the error calculation, leaving other others visible.