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UC520 Time Changing - Phones not updating

mobilepc10
Level 1
Level 1

Hi all,

Having issues with a UC520 deployment. I have set the time and date on this unit repeatly. Every week or so the clock seems to change back an hour. There are no time servers. What's going on?

When manually changing it, the phones are not updating their time.

5 Replies 5

Steven DiStefano
VIP Alumni
VIP Alumni

What release of UC520 Bundle are you running?

What release of CCA are you using to configure ir?

Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 12.4(22)YB4, RELEASE SOFTWARE (fc1)

CCA 2.1 (1)

New Zealand time zone.

1 hour?  hmmmm....

Wonder if its DST?

Check this...

TIME_SYNC.GIF

I've had to use CLI to update the CNF files and reset the phones-

If I remember correctly-

telephony-service

     create cnf-files

    reset all

V/R,

Praveen

Yeah it's weird. I thought the latest CCA fixed this... apparently not.

It's stayed in sync for the last couple of days. If I set a NTP server it goes out of sync by one hour.

Untitled-1.png

Is the region information correct? There is no New Zealand option

Untitled-2.png

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