I'm having an issue in Unity Connection. I have a user doing a cfwd-all to vm whenever they go off-site. We also have a backdoor into an auto attendant so that these same users can check vm on the road. When we dial an extension from the AA all the caller hears is "wait while I transfer your call", and it continues to loop forever it seems. I'm assuming there is somewhere in Unity Connection to correct this behavior but I'm not sure where to find it.
Any help is appreciated.
Cisco Unity Connection version: 184.108.40.20600-140
Cisco Unified Communications Manager Business Edition version: 220.127.116.11000-3