Solved: ACE Web GUI

ronnel.maranan · ‎12-11-2009

Im unable to use the ACE Web GUI thru HTTPS. When I point my browser to https://ipaddress I will be presented with a login page. I will then provide the login credentials and will successfully authenticated. However, after the login screen all I get is a blank page. I am using several versions of IE (ver 6, 7, 8). All of these IE Versions doesnt work.

On a side note, telnet access does work on this boxes.

Thank you

Ronnel

Eric Rose · ‎12-11-2009

Hi,

It might be similiar to this issue. What version of code are you running?

CSCsv95366
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv95366

If this answers your questions please mark as answered with a 5.

Thanks,

View solution in original post

Eric Rose · ‎12-11-2009

Hi,

It might be similiar to this issue. What version of code are you running?

CSCsv95366
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsv95366

If this answers your questions please mark as answered with a 5.

Thanks,

David Niemann · ‎01-20-2010

Does this apply to the ACE module as well? I have a similar issue. I don't get a blank page upon logging into https://x.x.x.x

, but I get I get what almost appears to be a status page. I have a 4710 that the web GUI works fine one.

Eric Rose · ‎01-21-2010

Hi David,

The ACE10/20 module does not have an embedded GUI like the ACE4710. If you want to utilize a GUI for the ACE module then you will have to install the ANM software.

Here is information on ANM

http://www.cisco.com/en/US/products/ps6904/index.html

Thanks

Eric

if this answers you questions, please mark as answered and with a 5.

David Niemann · ‎01-25-2010

Is that a purchased/licensed piece of software? It's not really clear to me

Eric Rose · ‎01-25-2010

Hi

ANM-SERVER-30-K9 is a free software package and is the required component of Cisco ANM, the base software application. This is a full-featured version of Cisco ANM but is limited to management of only two Cisco ACE devices (modules or appliances) with the default number of virtual contexts (five). This package also includes operations support for the full capacity (three clusters) of Cisco GSS devices. The application must be run on a customer-supplied server, and the web browser client is run by the end user on a workstation.

ANM-SERVER-30-K9, without any additional ACE device licenses supports two Cisco ACE devices. When the first additional ACE device license is installed on the Cisco ANM server the total number of manageable ACE devices is based on the additional ACE device license. For example if the first additional ACE device license installed is ANM-AD-005, the number of ACE devices that can be managed changes from 2 to 5.

http://www.cisco.com/en/US/prod/collateral/contnetw/ps5719/ps6904/data_sheet__c07-573074.html

Thanks

Eric

David Niemann · ‎01-25-2010

Great info! I'll check it out.