SA500 Reset Issue

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Dec 13th, 2009
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I have a brand new sa520W,  plugged it in at home night before last to poke around on it, worked fine, didnt really change much.  Today, I fire it up, and I cannot connect.  DHCP doesnt respond, static IP doesnt work, I specifically recall not changing the default

I have tried to reset it, I hold the button down for about ten seconds, let go.  A few seconds later the lights all light up and it appears to do a reset.  Still cannot access.   I have done this several times, powered on/off, swapped ports, swapped cables, etc.

Anything else or did my unit just die??

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jamccord Wed, 12/16/2009 - 06:05
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What is the firmware version of your device.  The latest available is 1.0.39.

jason Wed, 12/16/2009 - 07:20
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Got it fixed, the day in between my first working on the SA500 and the day it stopped working, I had been chaning the VPN tagging on the NIC on my laptop.  When I got done it would seem I inadvertantly set it back to zero instead of 1.  ARRGH  I hate it when stupid stuff like this takes hours of my time...

Thanks for the follow-up


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