If I use the correct CCO password, I get "Connection to Cisco.com failed. Please check log files. Download operation cannot proceed." All I see in psu.log is "FATAL [DevUpdate : performAdd] : Error while trying to connect to Cisco.com. Return Code = 1". If I use a bogus password, I'm told so, which leads me to think, without digging further on the LMS or proxy side that there's problem on the CCO end. Am I off base here?