We previously had a pix 506e which suddenly would no longer power on, we pay a 3rd party company to periodicaly backup our firewall config so we were able to purchase an ASA 5505 from them and have them restore our config to the 5505. Everything works however we noticed some strange problems: with one user they are connected and working away and all of a sudden Outlook will say trying to connect and then go to disconnected and they will have to disconnect the VPN client and then reconnect. With this same user they are also saying sometimes they can stay connected for hours and some days this problem will occur every 15-20 minutes. They had Cisco vpn client version 4.8 on their laptop so I downloaded version 5 from Cisco last week.
I've also noticed that when I am connected I've seen Outlook say trying to connect and then does connect but my telnet sessions that I had open got disconnected. This has happened even with Cisco vpn client version 5.
Can anyone tell me where I could look to try and troubleshoot this issue? I did enable logging on the users VPN client and changed the level to medium in hopes I could see something in his client logs if he told me what time it occured.
I believe this problem only started when we switched from the Pix 506e to the ASA 5505.