Installing License File

Unanswered Question
Steven Smith Tue, 12/15/2009 - 08:45

Could you uses CCA 2.2 and see if you have this problem?  Could you also get the CCA log and post it here so we can see what the problem is?

Steven Smith Tue, 12/15/2009 - 09:03

Can you put the license file in this directory...

C:\Documents and Settings\rodney\.configuration assistant\licenses

You might have to create the licenses directory.  After you do that, let me know how it goes.

Steven Smith Tue, 12/15/2009 - 09:47

You are correct, it should be TFTPing the file over.  Can you provide a new log though, just to make sure the directory didn't change anything.

Steven Smith Tue, 12/15/2009 - 11:43

Could you try this one final time for, but do it a bit different.

Before you install the logs, press f2, then f3, then f4.  After that, please try to install the file.

Copy and paste the logs from the window that was opened, and also get the CCA logs.


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