12-15-2009 11:54 AM - last edited on 03-25-2019 07:55 PM by ciscomoderator
How do I set up a UC520 to dial a 9 in front of calls placed from the recieved call history. The calls come in as +1xxxxxxxxxx in mised and recieved yet when you press the number it does not automaticaly dial becouse there is no line selected
Thanks
Dave
12-15-2009 12:29 PM
voice translation-rule 1
rule 1 // /9/
12-15-2009 12:49 PM
Thank you but, I am way to new at this for the comonly understood syntax
When i enter
UC520# voice translation-rule 1
i get a message Invalid inout detected. What is the exact command syntax?
Thanks
12-15-2009 01:37 PM
This 2 links will give you a full explanation and examples:
Number Translation using Voice Translation Profiles
http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml
Voice Translation Rules
http://www.cisco.com/en/US/partner/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml
BTW, you need to be in config mode. Type "conf t" and then the commands
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-15-2009 01:50 PM
Despite the examples, I still don;t see an example to pefix all numbers dailed as 1 *** *** **** with a 9 They are all translation rules to replace sequences of digits with other digits.
12-15-2009 01:55 PM
Check second message in this thread.
Please don't be offended by this but if you are the end user I would recommend you engage a reputable or certified cisco partner or cosnultant to achieve professional results without wasting time and collecting frustration.
12-15-2009 02:08 PM
No offence taken, but this end User, has, (with the exception of 4 posts on the community forum here), set up a 44 user UC520 system across 11 sites for my business. The quotes I got to do this exceeded 16K from "partners". I have spent 4 days on this now in total. That’s 4K a day! show me another way to make 4k per day and I will gladly solicit the help of a "partner".
Secondly, I spent 31K on my cisco system. That’s 31K of pure entrepreneurial capitol giving CCIE's like yourself both a paycheck and a reason to carry a title. I think the 31K pumped into Cisco's wallet gives me the right to post a few questions on their web site, you?, of course we could double check with the Cisco stockholders!
Now, if anyone would volunteer the command to prefix a 9 in front of 1-xxx-xxx-xxxx I would be grateful.
12-15-2009 02:19 PM
I understand and appreciate your effort, good luck in learning and making things work.
Personally I would have set up your system, shipshape down to the last bit, for $500 or so. And about the same for a yearly support contract with unlimited (within reason) remote support. May be I'm out of the market, or maybe I I'm just quick and willing to work.
Again, the answer to your question is in the second message in this thread.
12-15-2009 02:26 PM
Try 'rtfm'
Or read the replies posted already.
Or just re-think your attitude towards the people you are asking for help. We are all Cisco customers, who have invested our own time and money in learning the technologies and products and achieving whatever certification status we have, and who continue to volunteer our time to help others out through this forum. Trust me, your 31K goes nowhere near my pay packet.
I for one don't feel particularly inclined to help you out.
12-15-2009 03:01 PM
I am a do it your self kind of small business owner, millions strong, if Cisco didn’t want
my kind as a customer than why would they create a SBCS product line and go after market share in my segment. I am
confident that cisco trained "partners" are a necessity at the upper product line levels, however, Cisco has specifically marketed me with the CCA non-CLI pitch and approved online retail-channels to buy their equipment. If I delivered the level of service and support to my customers that I have seen from cisco I would not be able to afford their equipment (the irony). That said, they do make a very cool system.
To add insult to injury, the $2600 Smartnet agreement I bought (in addition to the 31K in hardware) gets me to a low level TAC rep at best that is no more trained than I. The only resource I have are egger Cisco techs paid to monitor these forums - oh yeah - and a few belligerent - well- well doers! The two techs I have met here online are fantastic!!!!!! Just hope to keep getting more of their ilk(paid by cisco) of course!
It's not so much the idea of it being 16K or 500 to set up the system. Small business owners need autonomy over their business tools as to not be at the mercy of charging techs and unpredictable expenses (BIG PERIOD)
So,
buler, buler, anyone know the command to prefix a 9 to all 1-xxx-xxx-xxxx outbound dialing.
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