I wonder if any of you skilled peoples in this community have any idea on how to use xml in a "catch and dispatch" feature.
I have today a working holiday script that uses an xml file to compare the current date with a date in the xml file and to report it back to the IP IVR script to set a tru or false statement. However i would like to modify this a bit.
I would like to do the following in a new script. A customer dials in and enters his or hers ordernumber consisting of 5 to 10 numbers, this number should then be checked towards an xml file containing approx. 2500 different ordernumbers. If it finds a match it will report back to the crs script that it was a true statement perhaps? and also to what phone number it should be routed to. For the phone number i will use 3 different ones for all these ordernumbers to route to and if i also can add that to the xml file together with the order numbers i can have an pretty easy file to maintain. I would then also not have to use a huge amount of if statements.
Is this possible in some way or how should i do it? The thought is also for the customers themselfs to maintain this xml file and to upload it to the IP IVR, that´s not hard to accomplish but that´s why i don't go for an sql database.
Thanks in advance