Agent Desktop 4.5 -- Can't make call

Unanswered Question
Dec 16th, 2009
User Badges:

When agents use dail panel on Agent desktop menu bar  to make calls, it shows 'Call Failed: Error making call'.

In the log file, error message is MAJOR FCCTI_1000 Error Return (21: Error in invoking Java Method) "PerformMakeCall"


what could be the reason?


Thx.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Actions

This Discussion

Related Content