Issue 8850

Unanswered Question
Dec 16th, 2009

Hello.

I have this log (see attach) when I reload the 8850 and the prompt is :pxm45bkup>

I tried to Initializing the Switch but I didn't find any file sys in the disk:

pxm45bkup>cd "C:FW"
value = 0 =        0x0
pxm45bkup>ls
ataBlkRW : installed or diskok ERROR        .....
ataBlkRW : installed or diskok ERROR .....
ataBlkRW :        installed or diskok ERROR .....
ataBlkRW : installed or diskok ERROR        .....
0x1307ff0 (tShell): disk cache error: device 1427550 block 0        errno 290004, disk
read failed
ataBlkRW : installed or diskok ERROR        .....
ataBlkRW : installed or diskok ERROR .....
ataBlkRW :        installed or diskok ERROR .....
ataBlkRW : installed or diskok ERROR        .....
0x1307ff0 (tShell): disk cache error: device 1427550 block 513        errno 0, disk rea
d failed
Can't open ".".
value = -1 =        0xffffffff = gSysLogNoDiskWriteNFMajorReported +        0xff953ce7
pxm45bkup>

Your help be very useful for me.

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Overall Rating: 4 (1 ratings)
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Giuseppe Larosa Mon, 12/28/2009 - 00:39

Hello Mosmos,

unfortunately none of regular contributors is an expert of MGX ATM switches.

You have probably opened a service request with TAC, looking at your log file it looks like the disk can be damaged because the boot fails always at the same point.

Nice to see that vxworks is the underlying realtime os on this switch.

if you haven't opened a SR it is wise to do it. You may need to replace the disk that might be a PCMCIA flash (ATA makes me think of this)

Hope to help

Giuseppe

mosmos_905 Mon, 12/28/2009 - 08:19

hello

thanks for your reply.

I had resolved the problem by changing the disk.

thanks.

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