Problemas para ingresar a CiscoWorks

Unanswered Question
Dec 16th, 2009

Me aparece el siguiente mensaje de error cuando ingreso a CiscoWorks (ver adjunto):

Forbidden

You don´t have permission to access /cwhp/LiaisonServlet on this server

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Agradezco su colaboración para saber qué puedo hacer.

I have this problem too.
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Nael Mohammad Wed, 12/16/2009 - 09:54

Is this Windows or Solaris ?

What version of LMS ?

If Windows, ensure that all services are set to manual except CiscoWorks Daemon Manager, CWCS rsh/rcp service, CWCS syslog service, and CWCS tftp services.

If the above does not resolve the issue, provide a "pdshow > pdshow.txt" output .

Regards,

-nael

juanppp Thu, 12/17/2009 - 08:20

Hi,

Now, I can enter into the CiscoWorks.  Only, that I did was assign total rights to the folder CSCOpx for the user: CASUSERS.

But now I have another error, I attach the picture.

Thanks for help,

Attachment: 
luijimen Wed, 12/16/2009 - 09:59

Hola,

Este error puede ser a causa de un problema con el servidor Web o JSP de CiscoWorks. Corra el comando abajo, el cual creara un archivo TXT (pdshow.txt) y peguelo al thread. Este archivo nos indicara si hay procesos que no hayan logrado correr correctamente.

1) Abrir un prompt CMD en el servidor.

2) Correr el comando: pdshow > pdshow.txt

Adicionalmente, podria pegar el archivo stdout.log, el cual se encuentra en CSCOpx\MDC\tomcat\logs\. Algunos errores podrian verse ahi tambien.

Esto nos dara algunas ideas de que puede ser el problema. Tambien, ha intentado reiniciar el servidor?

Un saludo,

Luis.

juanppp Thu, 12/17/2009 - 08:21

Hi,

Now, I can enter into the CiscoWorks.  Only, that I did was assign total rights to the folder CSCOpx for the user: CASUSERS.

But now I have another error, I attach the picture.  See the file in the another answer

Thanks for help,

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