Cisco Connection 7.1.3 PCA inbox

Answered Question
Dec 16th, 2009
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Will the inbox application support showing ANI or Callerid instead of unity connection messaging system or unknown caller in the subject line. I have enabled the TUI to play the ANI but users have no way of screening these messages from outside callers presently.


thanks

Correct Answer by WSonnylal about 7 years 4 months ago

In Connection Administration, System Settings, Subject Line Formats


change the outside caller messages field to:


%D% Message from %CALLERID%


Once you do that you will see the caller ID in Cisco PCA for outside callers

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Correct Answer
WSonnylal Wed, 12/16/2009 - 22:05
User Badges:

In Connection Administration, System Settings, Subject Line Formats


change the outside caller messages field to:


%D% Message from %CALLERID%


Once you do that you will see the caller ID in Cisco PCA for outside callers

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