Solved: Cisco Connection 7.1.3 PCA inbox

jcompiano · ‎12-16-2009

Will the inbox application support showing ANI or Callerid instead of unity connection messaging system or unknown caller in the subject line. I have enabled the TUI to play the ANI but users have no way of screening these messages from outside callers presently.

thanks

WSonnylal · ‎12-16-2009

In Connection Administration, System Settings, Subject Line Formats

change the outside caller messages field to:

%D% Message from %CALLERID%

Once you do that you will see the caller ID in Cisco PCA for outside callers

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WSonnylal · ‎12-16-2009

In Connection Administration, System Settings, Subject Line Formats

change the outside caller messages field to:

%D% Message from %CALLERID%

Once you do that you will see the caller ID in Cisco PCA for outside callers

jcompiano · ‎12-17-2009

That resolved my issue, thanks!!