- Green, 3000 points or more
Im not sure if this is possible.
Customer wants to dial a 4 digit number, which then translates to 915551212. Apparently this 915551212 number can get go to a busy no answer tone from time to time. They want it to then roll to another number say 94085551212.
I tired to use a CTI fill in the destinations, it will not work. (not really whats its for anyways)
I dont think a fake phone will work either because the only way a busy trigger can happen is if the phone is actually set to 1 call, and is used, then goes to the next rule in the destination list.
Route Pattern, to Route List, Route Group is really only for if a gatway fails to go to the next list.
Any other alternatives to configure this? Im out of possibilities other than maybe something with Unity like a supervised call, but not sure that will even work.