PIX 515 7.2(1) always reload

Answered Question
Dec 16th, 2009
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Hi All,


   I have a big problem, I hope you can help me here. Since yesterday, I found out that my Pix Firewall keeps reloading until now. Is there someone out there experience this thing? Please help!!


many thanks,

reymon

Correct Answer by yamramos.tueme about 7 years 7 months ago

Hi Reymon!


Have you checked if the ASA is crashing?  You can check by using the "show crash" command and if it is it will give you a big output.  You can also try setting a syslog; perhaps this can help you to get more information on what is going on.


Cheers!

- Yamil

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Correct Answer
yamramos.tueme Thu, 12/17/2009 - 11:03
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Hi Reymon!


Have you checked if the ASA is crashing?  You can check by using the "show crash" command and if it is it will give you a big output.  You can also try setting a syslog; perhaps this can help you to get more information on what is going on.


Cheers!

- Yamil

Mhon Baul Wed, 12/23/2009 - 21:49
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Hi Yamil,


  Thanks for your reply. I check the crash file and  send to a cisco partner and they told me that the IOS is hit by a bug. I upgrade the IOS to 7.2(3) and so far  its not reloading anymore.


Thanks,

reymon

vilaxmi Fri, 12/25/2009 - 23:24
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  • Cisco Employee,

Yes, they are right. Your OS on the firewall was definitely hit by a bug. I have seen such issues on a failover pair running 7.2.. version where active gets stuck in a reload cycle. I don't remember the exact bug ID on top of my mind, though I guess its a public bug which you can pretty much dig.:).


Cheers.


Vijaya

PAUL GILBERT ARIAS Thu, 12/17/2009 - 14:42
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Is this a failover unit? How often it reloads? Do you have a crash file or logs?

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