Solved: PIX 515 7.2(1) always reload

Mhon Baul · ‎12-16-2009

Hi All,

I have a big problem, I hope you can help me here. Since yesterday, I found out that my Pix Firewall keeps reloading until now. Is there someone out there experience this thing? Please help!!

many thanks,

reymon

yamramos.tueme · ‎12-17-2009

Hi Reymon!

Have you checked if the ASA is crashing? You can check by using the "show crash" command and if it is it will give you a big output. You can also try setting a syslog; perhaps this can help you to get more information on what is going on.

Cheers!

- Yamil

View solution in original post

yamramos.tueme · ‎12-17-2009

Hi Reymon!

Have you checked if the ASA is crashing? You can check by using the "show crash" command and if it is it will give you a big output. You can also try setting a syslog; perhaps this can help you to get more information on what is going on.

Cheers!

- Yamil

Mhon Baul · ‎12-23-2009

Hi Yamil,

Thanks for your reply. I check the crash file and send to a cisco partner and they told me that the IOS is hit by a bug. I upgrade the IOS to 7.2(3) and so far its not reloading anymore.

Thanks,

reymon

vilaxmi · ‎12-25-2009

Yes, they are right. Your OS on the firewall was definitely hit by a bug. I have seen such issues on a failover pair running 7.2.. version where active gets stuck in a reload cycle. I don't remember the exact bug ID on top of my mind, though I guess its a public bug which you can pretty much dig.:).

Cheers.

Vijaya

PAUL GILBERT ARIAS · ‎12-17-2009

Is this a failover unit? How often it reloads? Do you have a crash file or logs?