Reset Factory Default IP Phone 7912

Unanswered Question
Dec 17th, 2009

Hi Guys,

Anybody informe to me, if there are any procedure to reset factory default IP Phone 7912. I try search in the Cisco Site but didn´t found


Wilson Santana

I have this problem too.
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wilsonsant Thu, 12/17/2009 - 06:23

Hi Asandborg,

I am sorry, I try apply this procedure, but, didn´t work.



asandborgh Thu, 12/17/2009 - 06:26


When you say "didn't work" -  please explain what didn't work.  What is the phone doing or not doing?  Did this phone ever work?  When it boots what is the behavior?



rob.huffman Thu, 12/17/2009 - 06:30

Hey Wilson,

This method was posted by Jorge from ALESTRA SA DE CV

Step 1 Press the Menu button.

Step 2 Use the Navigation button to select Settings.

Step 3 Use the Navigation button to select Network Configuration.

Step 4 Perform one of the following procedures:

Procedure A:

- Press **2. The phone displays "Do you want to reset all system settings to default


- Press the Yes softkey.

Procedure B:

- Press **#. If your phone displays "Enter Admin Password," enter your password and then

press the Enter softkey. Make sure that an unlocked padlock icon appears in the

upper-right corner of your LCD.

- Scroll to Erase Configuration.

- Press the Yes softkey and then press the Save softkey.

The phone cycles through normal startup procedures.

Maybe this will work.




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