RME 4.0.6 displays "Device sensed, but collection failed" for ASA5520

Unanswered Question
Dec 18th, 2009

I cannot perform inventory collection on ASA5520 (Device is displayed as failed in job details. Description: "Device sensed, but collection failed") Software version on ASA is 8.2.1. Version of RME is 4.0.6 (LMS 2.6) Device has the following configuration:

snmp-server group lms_group v3 auth

snmp-server user lms lms_group v3 encrypted auth sha xxxxxxxxxxxxxxxxxxxxxxxx

snmp-server host inside 10.10.1.5 version 3 lms

no snmp-server location

no snmp-server contact

snmp-server enable traps snmp authentication linkup linkdown coldstart

snmp-server enable traps syslog

snmp-server enable traps ipsec start stop

snmp-server enable traps entity config-change fru-insert fru-remove

snmp-server enable traps remote-access session-threshold-exceeded

Any advice is appreciated.

Thanks

I have this problem too.
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Joe Clarke Fri, 12/18/2009 - 10:53

Post the IC_Server.log after performing an inventory collection for this device.

Joe Clarke Tue, 12/22/2009 - 08:02

You may have found a new bug.  Start a packet capture filtering on all udp/161 traffic between the LMS server and the ASA, then perform a new inventory collection.  When it fails, post the resulting sniffer trace.

CCOintIPS Tue, 02/16/2010 - 10:58

Hi, Bobby! Iam currently solving some other issues on my network.I'll letyou know as soon as i solve this problem.

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