RME 4.0.6 displays "Device sensed, but collection failed" for ASA5520

CCOintIPS · ‎12-18-2009

I cannot perform inventory collection on ASA5520 (Device is displayed as failed in job details. Description: "Device sensed, but collection failed") Software version on ASA is 8.2.1. Version of RME is 4.0.6 (LMS 2.6) Device has the following configuration:

snmp-server group lms_group v3 auth

snmp-server user lms lms_group v3 encrypted auth sha xxxxxxxxxxxxxxxxxxxxxxxx

snmp-server host inside 10.10.1.5 version 3 lms

no snmp-server location

no snmp-server contact

snmp-server enable traps snmp authentication linkup linkdown coldstart

snmp-server enable traps syslog

snmp-server enable traps ipsec start stop

snmp-server enable traps entity config-change fru-insert fru-remove

snmp-server enable traps remote-access session-threshold-exceeded

Any advice is appreciated.

Thanks

Joe Clarke · ‎12-18-2009

Post the IC_Server.log after performing an inventory collection for this device.

CCOintIPS · ‎12-22-2009

Here is the log file.

Joe Clarke · ‎12-22-2009

You may have found a new bug. Start a packet capture filtering on all udp/161 traffic between the LMS server and the ASA, then perform a new inventory collection. When it fails, post the resulting sniffer trace.

bobby.martin · ‎02-16-2010

Vsevolod, what did you find out? Did you ever resolve this issue? I am having the same issue with both ASA5510s and ASA5520s.

I am running newer versions than you but the issue is the same.

LMS - 3.2

RME 4.3.1

ASA - 8.2.1/8.2.1(11)/8.2.2

CCOintIPS · ‎02-16-2010

Hi, Bobby! Iam currently solving some other issues on my network.I'll letyou know as soon as i solve this problem.