Brandon Buffin Fri, 12/18/2009 - 08:10
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Assuming you're using Unity for voicemail and Unity is providing the dial by name functionality? Has the user recorded a name in Unity? This is required before they will be accessible through the directory.

Hope this helps.


Hasrat Raja Fri, 12/18/2009 - 12:27
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Hi Brandon,

Thank you for the reply, it is unity, I will ask the customer to record and check.



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