I NEED YOUR URGENT HELP

Unanswered Question
Dec 19th, 2009

hello to every body

i have call manager 6 and i have 3800 voice gateway

recently i bought vosky and i connect it to my fxo ports

i can place calls successfuly but i cannot recieve incoming calls

here is my run config

terface GigabitEthernet0/0
ip address 10.0.110.19 255.255.255.0
duplex full
speed 1000
media-type rj45
h323-gateway voip bind srcaddr 10.0.110.19
!
interface GigabitEthernet0/1
description $ES_LAN$
no ip address
shutdown
duplex auto
speed auto
media-type rj45
!
ip route 0.0.0.0 0.0.0.0 10.0.110.254
!
!
ip http server
no ip http secure-server
!
!
!
!
control-plane
!
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
!
voice-port 0/1/0
supervisory disconnect dualtone mid-call
no battery-reversal
input gain 8
output attenuation 1
cptone BE
timeouts call-disconnect 5
timeouts ringing 5
timeouts wait-release 5
timing hookflash-out 500
connection plar opx 1000
impedance complex2
description Line1#2008499
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/1
supervisory disconnect dualtone mid-call
no battery-reversal
input gain 8
output attenuation 1
cptone BE
timeouts call-disconnect 5
timeouts ringing 5
timeouts wait-release 5
timing hookflash-out 500
connection plar opx 1000
impedance complex2
description Line1#2008505
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/2
supervisory disconnect dualtone mid-call
no battery-reversal
input gain 8
output attenuation 1
cptone BE
timeouts call-disconnect 5
timeouts ringing 5
timeouts wait-release 5
timing hookflash-out 500
connection plar opx 1000
impedance complex2
description Line1#2008204
caller-id alerting dsp-pre-allocate
!
voice-port 0/1/3
supervisory disconnect dualtone mid-call
no battery-reversal
input gain 8
output attenuation 1
cptone BE
timeouts call-disconnect 5
timeouts ringing 5
timeouts wait-release 5
timing hookflash-out 500
connection plar opx 1000
impedance complex2
description Line1#2008511
caller-id alerting dsp-pre-allocate
!
voice-port 0/2/0
supervisory disconnect dualtone mid-call
no battery-reversal
input gain 8
output attenuation 1
cptone BE
timeouts call-disconnect 5
timeouts ringing 5
timeouts wait-release 5
timing hookflash-out 500
connection plar opx 9927
impedance complex2
description Line1#2008515
caller-id alerting dsp-pre-allocate
!
voice-port 0/2/1
!
voice-port 0/2/2
!
voice-port 0/2/3
!
voice-port 0/3/0
!
voice-port 0/3/1
!
voice-port 0/3/2
!
voice-port 0/3/3
!
!
!
!
!
dial-peer voice 1 voip
translation-profile outgoing PSTN-02
destination-pattern 99..
voice-class codec 1
session target ipv4:10.0.110.10
dtmf-relay rtp-nte h245-alphanumeric
no vad
!
dial-peer voice 10 pots
destination-pattern .T
port 0/1/0
forward-digits all
!
dial-peer voice 11 pots
destination-pattern .T
port 0/1/1
forward-digits all
!
dial-peer voice 12 pots
destination-pattern .T
port 0/1/2
forward-digits all
!
dial-peer voice 13 pots
destination-pattern .T
port 0/1/3
forward-digits all
!
dial-peer voice 14 pots
shutdown
destination-pattern .T
port 0/2/0
forward-digits all
!
dial-peer voice 2 voip
translation-profile outgoing PSTN-02
preference 1
destination-pattern 1000
voice-class codec 1
session target ipv4:10.0.110.10
dtmf-relay rtp-nte h245-alphanumeric
no vad
!
!
gateway
timer receive-rtp 1200
!
!
!
telephony-service
max-conferences 12 gain -6
transfer-system full-consult

1000 is my auto attendant

any help will be appreciated

I have this problem too.
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halhegelan Fri, 12/25/2009 - 21:37

hi 

thank you for your reply
translation profile 2 is for auto attendant
i would like calls to be answered by auto attendant
i hope it is clear
nother thing if i put any extension rather than auto attendant ,it is ringing
but it is a very strange ring
it rings and when you pick up a phone it is having dial tone it means you can dial
and beside dial tone it keeps ringing but with diffrent intervals
what i mean is sometimes a ring after 2 seconds then again after 5 seconds then again after 1 second
i hope this is clear
thankx in advance
Marwan ALshawi Sat, 12/26/2009 - 17:57

Hi Hisham

try to make a trunk group aggregating all your FXO ports

for example

trunk group VOSKY

voice port x/x/x   -- fxo

trunk-group VOSKY

do the same under all of the fox ports

create one dial peer

dial-peer voice 99 pots

destination-pattren .T

forward digits all

and then do some debuging to your calls make sure the call sent through your ports using the right dial peer also check the singling as well

good luck

if helpful Rate

halhegelan Sun, 12/27/2009 - 01:06

thank you marwan shawi for your answer

i try what you mentioned with no success

halhegelan Sun, 12/27/2009 - 04:46

thank you again for your reply

but i donnot have issuefor out bound calls

my issue with in bound calls

i can issue calls with out any issue

but i cannot recieve calls although calls are hitting my gateway

Marwan ALshawi Sun, 12/27/2009 - 17:07

can you do  debug voip dialpeer

then make inbound call  and post the output here

halhegelan Sun, 12/27/2009 - 21:47

Thank you again Marwan

here is the out put of my debug

*Dec 28 05:51:47.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x65FF807C,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:47.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=10
*Dec 28 05:51:47.172: //-1/EB7ADB9380B3/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=1000, Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:47.172: //-1/EB7ADB9380B3/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=1000
*Dec 28 05:51:47.172: //-1/EB7ADB9380B3/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Dec 28 05:51:47.172: //-1/EB7ADB9380B3/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=2
     2: Dial-peer Tag=12
     3: Dial-peer Tag=10
     4: Dial-peer Tag=13
     5: Dial-peer Tag=11
*Dec 28 05:51:50.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x65FF807C,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:50.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=10
*Dec 28 05:51:50.172: //-1/ED449F1380B8/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=1000, Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:50.172: //-1/ED449F1380B8/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=1000
*Dec 28 05:51:50.172: //-1/ED449F1380B8/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Dec 28 05:51:50.172: //-1/ED449F1380B8/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=2
     2: Dial-peer Tag=13
     3: Dial-peer Tag=10
     4: Dial-peer Tag=12
     5: Dial-peer Tag=11
*Dec 28 05:51:53.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x65FF807C,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:53.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=10
*Dec 28 05:51:53.172: //-1/EF0E629380BD/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=1000, Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:53.172: //-1/EF0E629380BD/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=1000
*Dec 28 05:51:53.172: //-1/EF0E629380BD/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Dec 28 05:51:53.172: //-1/EF0E629380BD/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=2
     2: Dial-peer Tag=12
     3: Dial-peer Tag=13
     4: Dial-peer Tag=10
     5: Dial-peer Tag=11
*Dec 28 05:51:56.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x65FF807C,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:56.172: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=10
*Dec 28 05:51:56.172: //-1/F0D8261380C2/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=1000, Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:56.172: //-1/F0D8261380C2/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=1000
*Dec 28 05:51:56.172: //-1/F0D8261380C2/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Dec 28 05:51:56.172: //-1/F0D8261380C2/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=2
     2: Dial-peer Tag=11
     3: Dial-peer Tag=12
     4: Dial-peer Tag=10
     5: Dial-peer Tag=13
*Dec 28 05:51:59.168: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x65FF807C,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:59.168: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=10
*Dec 28 05:51:59.172: //-1/F2A1E99380C7/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=1000, Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:51:59.172: //-1/F2A1E99380C7/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=1000
*Dec 28 05:51:59.172: //-1/F2A1E99380C7/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Dec 28 05:51:59.172: //-1/F2A1E99380C7/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=2
     2: Dial-peer Tag=11
     3: Dial-peer Tag=10
     4: Dial-peer Tag=13
     5: Dial-peer Tag=12
*Dec 28 05:52:02.168: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Calling Number=, Called Number=, Voice-Interface=0x65FF807C,
   Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
   Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:52:02.168: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
   Result=Success(0) after DP_MATCH_PORT; Incoming Dial-peer=10
*Dec 28 05:52:02.172: //-1/F46BAD1380CC/DPM/dpMatchPeersCore:
   Calling Number=, Called Number=1000, Peer Info Type=DIALPEER_INFO_SPEECH
*Dec 28 05:52:02.172: //-1/F46BAD1380CC/DPM/dpMatchPeersCore:
   Match Rule=DP_MATCH_DEST; Called Number=1000
*Dec 28 05:52:02.172: //-1/F46BAD1380CC/DPM/dpMatchPeersCore:
   Result=Success(0) after DP_MATCH_DEST
*Dec 28 05:52:02.172: //-1/F46BAD1380CC/DPM/dpMatchPeersMoreArg:
   Result=SUCCESS(0)
   List of Matched Outgoing Dial-peer(s):
     1: Dial-peer Tag=2
     2: Dial-peer Tag=11
     3: Dial-peer Tag=13
     4: Dial-peer Tag=10
     5: Dial-peer Tag=12

Marwan ALshawi Mon, 12/28/2009 - 17:10

from the above output the call matching dialpeer 2

my question is are using auto attendant ?

is in unity, ccx or what ? and what codec you are using ?

try to add this command under the dialpeer 2 instead of the codec calss

if you use in in your ivr or AA cdec as g711ulaw

under dialpeer 2 add :

codec g711ulaw

also make sure that your translation is configured correctly

halhegelan Tue, 12/29/2009 - 05:23

thank you again

already i have g711ulaw

iam using exchange 2007 as auto attendant

translation is configured proerly and it is working properly with E1 lines

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