We are facing an issue with a customer where a Cisco 4400 Series controller is blocking the 802.11a/n Radio Interface of a 1250 AP. The radio shows as down on the controller GUI. The error message on the GUI is that the 'Regulatory Domain' is not supported. This can be seen from the attached screenshot. Also relevant parts of the WLC configs are attached.
WLC: Cisco 4402 Wireless
WLC Country: SA
Device: Cisco Lightweight Access Point 1250 (LAP) is controlled through the 4402 Cisco Wireless LAN Controller (WLC)
The operating system version of the LAP: c1250-k9w8-mx.124-18a.JA version of the WLC: Software Version 184.108.40.206
The problem is that the controller shows that the 802.11a/n Radio Interface in Radio Slot # 1 is always down , the customer tried to manually 'no shut' the AP interface from the console and it worked , but obviously this solution would not work as the configuration cannot be saved (LW AP).
Any help or pointers would be greatly appreciated.
just did a quick check on my WLC, looks like Saudi Arabis, country code SA, should be a -E AP, not a -N. I'd hit up the partner and have them correct the AP you have