Solved: Two logins on Call Manager

Alex Pfeil · ‎12-21-2009

We have the following issue:

When I login to Call Manager, you get prompted for a username and password. Then Java prompts you for a username and password as well.

I would like to set this up to have just one login.

I was thinking that this was an IIS issue.

The callmanager is also in a different domain. For example:

school.edu - me

school.voip.edu - callmanager

One example that I already thought of is to disable IIS authentication and just use the java. Is this secure? I just need some guidance.

Thanks for your help in advance.

Alex

David Hailey · ‎12-21-2009

I am assuming you are on CCM version 4x and the general guidance there is that the JRE requires the secondary install and you can click "Remember Password". This is technically considered a "risk" but it also doesn't always work depending on your IE settings.

I believe the other thing you can do if you're using IE is you can disable the secondary login. You have to turn it off in Tools > Internet Options > Advanced > Java > Uncheck the "Use Java...." box. You have to close all IE sessions and restart. I believe this was added to the documentation starting in version 4.2 of CCM.

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David Hailey · ‎12-21-2009

I am assuming you are on CCM version 4x and the general guidance there is that the JRE requires the secondary install and you can click "Remember Password". This is technically considered a "risk" but it also doesn't always work depending on your IE settings.

I believe the other thing you can do if you're using IE is you can disable the secondary login. You have to turn it off in Tools > Internet Options > Advanced > Java > Uncheck the "Use Java...." box. You have to close all IE sessions and restart. I believe this was added to the documentation starting in version 4.2 of CCM.