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Incoming FXO Calls - Destination CO_LINE

jcarter
Level 4
Level 4

We have our system setup for incoming FXO calls to go to the CO_LINE destination type.   In CUE, the extensions the system setup for the CO lines are setup to go to AA after 20 seconds.

Whenever I add a new phone to the system and assign buttons 2 and 3 to the CO lines, it overwrites the CO line ephone-dn's.  It changes the name, description, CFB, and CFNA.

Is there any way to stop this from happening?

1 Reply 1

Steven Smith
Level 7
Level 7

Are you using CCA?  Have you always used CCA?  Is this in key system mode?  Can you give a better description of the call flow?