Nokia Call Connect for Cisco 2.0 - UC520, can not connect?

Unanswered Question
Dec 21st, 2009

Hi,

I can not get my Nokia E75 with Call Connect 2.0 to registrer with my UC520 7.0.

It says unknown device type: Unknown 376

ephone-7[7] Mac:001E.3B01.AD10 TCP socket:[2] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 5/5 max_streams=1
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1 caps:3
IP:172.31.60.9 36046 Unknown 376  keepalive 99 max_line 0 available_line 0
Preferred Codec: g711ulaw

Regards

Henrik Meyer

I have this problem too.
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ronlewis Mon, 12/21/2009 - 17:23

This newer version of the Nokia SCCP Client does not use the same device type. Try setting the device type to 7960 phone.

If that does not work, you may need to use the Nokia 1.0 client, which we have tested with UC500. We have not tested this newer Nokia client, which was developed for Communications Manager.

Let me know what you find,

Ron Lewis

Cisco

Henrik Meyer Tue, 12/22/2009 - 02:13

Hi,

Thanks for the answer.

The new Nokia E-series like E75 does not support Call Connect v.1.x

I will try with the 7960 phone load.

regards

Henrik

Henrik Meyer Tue, 12/22/2009 - 07:47

Hi again,

did not help to set it to 7960 - same erroe:

ephone-7[7] Mac:001E.3B01.AD10 TCP socket:[2] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 5/5 max_streams=1
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1 caps:3
IP:172.31.60.9 59297 Unknown 376  keepalive 2 max_line 0 available_line 0
Preferred Codec: g711ulaw

Dec 22 16:46:48.124: TFTP: Server request for port 47026, socket_id 0x86C8AE18 for process 88
Dec 22 16:46:48.124: TFTP: read request from host 172.31.60.9(47026) via Vlan60
Dec 22 16:46:48.124: TFTP: Looking for sep001e3b01ad10.cnf.xml
Dec 22 16:46:48.168: TFTP: Opened flash:/its/XMLDefault7960.cnf.xml, fd 10, size 1211 for process 88
Dec 22 16:46:48.168: TFTP: Sending block 1 (retry 0), socket_id 0x86C8AE18
Dec 22 16:46:48.356: TFTP: Received ACK for block 1, socket_id 0x86C8AE18
Dec 22 16:46:48.356: TFTP: Sending block 2 (retry 0), socket_id 0x86C8AE18
Dec 22 16:46:48.564: TFTP: Received ACK for block 2, socket_id 0x86C8AE18
Dec 22 16:46:48.564: TFTP: Sending block 3 (retry 0), socket_id 0x86C8AE18
Dec 22 16:46:48.792: TFTP: Received ACK for block 3, socket_id 0x86C8AE18
Dec 22 16:46:48.792: TFTP: Finished flash:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 88
Dec 22 16:47:00.372: TFTP: Server request for port 54007, socket_id 0x86C8AE18 for process 88
Dec 22 16:47:00.372: TFTP: read request from host 172.31.60.9(54007) via Vlan60
Dec 22 16:47:00.372: TFTP: Looking for sep001e3b01ad10.cnf.xml
Dec 22 16:47:00.420: TFTP: Opened flash:/its/XMLDefault7960.cnf.xml, fd 10, size 1211 for process 88
Dec 22 16:47:00.420: TFTP: Sending block 1 (retry 0), socket_id 0x86C8AE18
Dec 22 16:47:00.580: TFTP: Received ACK for block 1, socket_id 0x86C8AE18
Dec 22 16:47:00.580: TFTP: Sending block 2 (retry 0), socket_id 0x86C8AE18
Dec 22 16:47:00.804: TFTP: Received ACK for block 2, socket_id 0x86C8AE18
Dec 22 16:47:00.804: TFTP: Sending block 3 (retry 0), socket_id 0x86C8AE18
Dec 22 16:47:01.056: TFTP: Received ACK for block 3, socket_id 0x86C8AE18
Dec 22 16:47:01.056: TFTP: Finished flash:/its/XMLDefault7960.cnf.xml, time 00:00:00 for process 88

ronlewis Mon, 01/11/2010 - 14:38

The new Nokia Client 2.0 won't register to CME. Nokia designed this new client to work with CM only.
We are looking in to this to see if a work around exists.

Ron Lewis

Cisco

txopa1974 Tue, 03/30/2010 - 11:32

When do you expect to have a solution for this?

I have an E52 and I can't connect to the UC520, and I can't install Call Connect 1.x because of incompatibilities.

Thank you in advance.

Andoni

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