CallConnector for Windows - Outlook contact with extension dialing.

Unanswered Question

Just wondering if this is possible with Cisco CallConnector for Microsoft Windows.

Most users have Office contacts that have a main corporate number, followed by an extension number.  When they click on their outlook contact in order to dial that individual the call connects, but they will manually have to key in the extension number.  Is it possible to insert a pause and have the extension number dial automatically?  Or something that results in the user not having to key in the extension?

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ronlewis Mon, 12/21/2009 - 17:20
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UCC can't do a pause then dial digits for AA, as it really is a limitation of the UC500/CME then CallConnector....


Ron Lewis



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