Inbound FXO Port Ring Issue CCME

dennis.ferree · ‎12-21-2009

Hello

I have an issue where one of my agents is having issues with inbound calls from the Telco. The call rings 3 times on the Telco side before ringing the FXO port on my router.

1861 Router with CCME Configuration is as follows:

voice-port 0/1/0

trunk-group FXO

connection plar opx 75303

caller-id enable

voice-port 0/1/1

trunk-group FXO

connection plar opx 75303

caller-id enable

dial-peer voice 1 pots

trunkgroup FXO

incoming called-number .

direct-inward-dial

telephony-service

sdspfarm units 2

sdspfarm transcode sessions 8

sdspfarm tag 1 xCoder

em logout 0:0 0:0 0:0

max-ephones 8

max-dn 48

ip source-address 172.28.XXX.XXX port 2000

auto assign 1 to 8

timeouts ringing 6

cnf-file location flash:

cnf-file perphone

load 7941 term41.default

load 7961 term61.default

time-zone 5

voicemail 55

max-conferences 4 gain -6

call-forward pattern .T

moh flash:MOHCCME.au

web admin system name admin password XXXXXXXX

dn-webedit

time-webedit

transfer-system full-consult

transfer-pattern .T

create cnf-files version-stamp 7960 Oct 03 2008 10:44:14

ephone-dn 1 dual-line

number 75303

ephone 1

no multicast-moh

device-security-mode none

mac-address XXXX.XXXX.XXXX

type 7941

button 1:1

Thanks

Dennis M. Ferree

paolo bevilacqua · ‎12-21-2009

Do you have caller-id working ?

dennis.ferree · ‎12-21-2009

Yes Caller ID works when it rings the phone on the fourth ring. The FXO port rings 3 times then on the 4 ring it rings the 7941 phone with caller ID, then it rings 3 more times on the FXO and 4th ring on 7941 no caller ID.

paolo bevilacqua · ‎12-21-2009

Seems like router is waiting for caller-id to be delivered then.

You can verify that with "debug vpm signal", make sure you have service timestapm debug msec enabled.

There is also an option in "caller-id" to make it faster, can't remember the keyword now.