sip dialout

Unanswered Question
Dec 22nd, 2009

Dear all

I have cisco callmanager 7.0 and some third part sip phones

my cisco ip phones can make call to my third part sip phones visa versa

but the point is my cisco ip phones can call outside but i can not make outside call with my sip phones

please guide me

I have this problem too.
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Marwan ALshawi Tue, 12/22/2009 - 04:50

first check the sip phone CSS

for testing mae sure the sip phne and line CSSs same as the cisco ip phone as you mentioned the cisco one can make call out

next what type of voice gateways you are using ?

i will assume you are using h323

if this si the case debuge voip dialpeer

and make a call from the sip phone just to see the call reaching the gateway or not

if you see result that means the call reaching the gateway if nothing that mean your issue still in callmanger side

after that try to assine MTP resources to the GW MRGL and reset the gateway from call maager

good luck

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hanimolani Tue, 12/22/2009 - 05:42

Thank you for your response

about CSS its ok .

my cisco 2811 is my voice gateway and my i have E1 for PSTN and the voice gateway signaling is h323

about the dialpeer debug i should say that we do not recive anythig from callmanager

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