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Calls to CUE from CME - busy

George Thomas
Level 10
Level 10

‎12-22-2009 08:23 AM - edited ‎03-19-2019 12:11 AM

Hello,

I am configuring CME and CUE. When I dial the voicemail pilot from the phone, it gives a busy signal. I have followed the config guides and the config looks good. When I do a debug ccsip all, i dont get any output. Any ideas?

THanks

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0 Helpful
8 Replies 8

csco11063007
Level 1
Level 1

‎12-27-2009 02:55 AM

HI,

Could you please post the voip config specific to dial-peer pointing to VM

Tom

0 Helpful

George Thomas
Level 10
Level 10
In response to csco11063007

‎12-27-2009 06:27 AM

Hi Tom,

Here is the voip dial-peer

dial-peer voice 7 voip
destination-pattern 7000


session protocol sipv2


session target ipv4:[ip]


dtmf-relay sip-notify


codec g711ulaw


no vad












Thanks

					
				
			
			
				

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					csco11063007
					
				
		


		
	
		

	
	

	
		

			
		
				
		
	

	

	
			
				
		
		
			
		
		
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			Level 1
		

	
				
		
			
					

	
		In response to George Thomas
	
	


				
		
	
		

	
	


		

			

	
		
			
		
			
					
		

			
    

	
		
		
		‎12-27-2009
	
		
		07:09 PM
	
	

	
	
	
	
	
	
	
	
	
	
	
	

		

	
				
		
	
	


		

	

		

			

	
		
			
					
		

	
		

			
				
					
					
						
Please do a debug voip ccapi inout and post it.
Tom

					
				
			
			
				
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
			
		
	
				
		
			
					
		
	
				
		
			
					
				
		
			
		
			
					
			
		
				
		
	
	


		

	

		

			

	
		
			
					

	
			

				
		
			
		
			
				

					
						
	
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					George Thomas
					
				
		


		
	
		

	
	

	
		

			
		
				
		
	

	

	
			
				
		
		
			
		
		
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			Level 10
		

	
				
		
			
					

	
		In response to csco11063007
	
	


				
		
	
		

	
	


		

			

	
		
			
		
			
					
		

			
    

	
		
		
		‎12-29-2009
	
		
		10:05 AM
	
	

	
	
	
	
	
	
	
	
	
	
	
	

		

	
				
		
	
	


		

	

		

			

	
		
			
					
		

	
		

			
				
					
					
						
Here you go..
May  6 18:00:47.551 central: //-1/DCE1A3D38006/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=2000
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0
May  6 18:00:47.551 central: //-1/DCE1A3D38006/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x67A12984, Call Info(
   Calling Number=2000,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE,
   Incoming Dial-peer=20001, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=-1
May  6 18:00:47.551 central: //-1/DCE1A3D38006/CCAPI/ccCheckClipClir:
   In: Calling Number=2000(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
May  6 18:00:47.551 central: //-1/DCE1A3D38006/CCAPI/ccCheckClipClir:
   Out: Calling Number=2000(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
May  6 18:00:47.551 central: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
May  6 18:00:47.551 central: :cc_get_feature_vsa malloc success
May  6 18:00:47.551 central: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
May  6 18:00:47.551 central:  cc_get_feature_vsa count is 1
May  6 18:00:47.555 central: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
   
May  6 18:00:47.555 central: :FEATURE_VSA attributes are: feature_name:0,feature_time:1735227048,feature_id:2
May  6 18:00:47.555 central: //2/DCE1A3D38006/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=2000(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
May  6 18:00:47.555 central: //2/DCE1A3D38006/CCAPI/cc_process_call_setup_ind:
   Event=0x676E4570
May  6 18:00:47.559 central: //2/DCE1A3D38006/CCAPI/ccCallSetContext:
   Context=0x660084F0
May  6 18:00:47.559 central: //2/DCE1A3D38006/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 2 with tag 20001 to app "_ManagedAppProcess_Default"
May  6 18:00:47.559 central: //2/DCE1A3D38006/CCAPI/ccCallSetupAck:
   Call Id=2
May  6 18:00:47.559 central: //2/DCE1A3D38006/CCAPI/cc_api_set_transfer_info:
   Transfer Number=, Transfer Reason=0x0
May  6 18:00:47.559 central: //2/DCE1A3D38006/CCAPI/ccGenerateToneInfo:
   Stop Tone On Digit=TRUE, Tone=Dial Tone,
   Tone Direction=Network, Params=0x0, Call Id=2
May  6 18:00:47.559 central: //2/DCE1A3D38006/CCAPI/ccSetDigitTimeouts:
   Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)
May  6 18:00:47.559 central: //2/DCE1A3D38006/CCAPI/ccSetDigitTimeouts:
   Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))
May  6 18:00:47.559 central: //2/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
   (callID=0x2, digit_event=0x1, enable=TRUE, consume=FALSE)
May  6 18:00:47.563 central: //2/DCE1A3D38006/CCAPI/ccCallReportDigits:
   Enabled=TRUE, Call Id=2
May  6 18:00:47.563 central: //2/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
   (vdbPtr=0x67A12984, callID=0x2, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)
May  6 18:00:47.563 central: //2/DCE1A3D38006/CCAPI/cc_api_call_report_digits_done:
   Enabled=TRUE, Disposition=0x0, Interface=0x67A12984, Call Id=2
May  6 18:00:47.563 central: //2/DCE1A3D38006/CCAPI/cc_api_call_report_digits_done:
   Call Entry(Initial Digit Timeout=10000(ms), Inter Digit Timeout=10000(ms))
May  6 18:00:47.567 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_begin:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=7, DigitBeginFlags=0x0,
   Rtp Timestamp=0x1388, Rtp Expiration=0x0
May  6 18:00:47.567 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=7, Duration=100,
   Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
May  6 18:00:47.567 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Call Entry(Handoff Depth=0)
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_begin:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=0, DigitBeginFlags=0x0,
   Rtp Timestamp=0x9088, Rtp Expiration=0x0
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=0, Duration=100,
   Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Call Entry(Handoff Depth=0)
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_begin:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=0, DigitBeginFlags=0x0,
   Rtp Timestamp=0x10D88, Rtp Expiration=0x0
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=0, Duration=100,
   Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Call Entry(Handoff Depth=0)
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_begin:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=0, DigitBeginFlags=0x0,
   Rtp Timestamp=0x18A88, Rtp Expiration=0x0
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=2, Digit=0, Duration=100,
   Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
May  6 18:00:47.571 central: //2/DCE1A3D38006/CCAPI/cc_api_call_digit_end:
   Call Entry(Handoff Depth=0)
May  6 18:00:47.575 central: //2/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
   (callID=0x2, digit_event=0x0, enable=FALSE, consume=FALSE)
May  6 18:00:47.575 central: //2/DCE1A3D38006/CCAPI/ccCallReportDigits:
   Enabled=TRUE, Call Id=2
May  6 18:00:47.575 central: //2/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
   (vdbPtr=0x67A12984, callID=0x2, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)
May  6 18:00:47.575 central: //2/DCE1A3D38006/CCAPI/cc_api_call_report_digits_done:
   Enabled=TRUE, Disposition=0x0, Interface=0x67A12984, Call Id=2
May  6 18:00:47.575 central: //2/DCE1A3D38006/CCAPI/cc_api_call_report_digits_done:
   Call Entry(Initial Digit Timeout=10000(ms), Inter Digit Timeout=10000(ms))
May  6 18:00:47.575 central: //2/DCE1A3D38006/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
May  6 18:00:47.579 central: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:
   
May  6 18:00:47.579 central: : updating existing feature vsa
May  6 18:00:47.579 central: //-1/xxxxxxxxxxxx/CCAPI/cc_update_feature_vsa:
   
May  6 18:00:47.579 central:  feature call basic
May  6 18:00:47.583 central: //2/DCE1A3D38006/CCAPI/ccCallDisconnect:
   Cause Value=17, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
May  6 18:00:47.583 central: //2/DCE1A3D38006/CCAPI/ccCallDisconnect:
   Cause Value=17, Call Entry(Responsed=TRUE, Cause Value=17)
May  6 18:00:47.583 central: //2/DCE1A3D38006/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
May  6 18:00:52.859 central: //2/DCE1A3D38006/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x67A12984, Tag=0x0, Call Id=2,
   Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)
May  6 18:00:52.859 central: //2/DCE1A3D38006/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
May  6 18:00:52.859 central: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
May  6 18:00:52.859 central: :cc_free_feature_vsa freeing 676D76A0
May  6 18:00:52.859 central: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
   
May  6 18:00:52.859 central:  vsacount in free is 0

					
				
			
			
				

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					jfackrell
					
				
		


		
	
		

	
	

	
		

			
		
				
		
	

	

	
			
				
		
		
			
		
		
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			Level 4
		

	
				
		
			
					

	
		
	
	


				
		
	
		

	
	


		

			

	
		
			
		
			
					
		

			
    

	
		
		
		‎09-29-2010
	
		
		01:12 PM
	
	

	
	
	
	
	
	
	
	
	
	
	
	

		

	
				
		
	
	


		

	

		

			

	
		
			
					
		

	
		

			
				
					
					
						
Someone should answer this question as I am having the same problem.

					
				
			
			
				
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
			
		
	
				
		
			
					
		
	
				
		
			
					
				
		
			
		
			
					
			
		
				
		
	
	


		

	

		

			

	
		
			
					

	
			

				
		
			
		
			
				

					
						
	
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					cristobal.priego
					
				
		


		
	
		

	
	

	
		

			
		
				
		
	

	

	
			
				
		
		
			
		
		
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			Level 1
		

	
				
		
			
					

	
		In response to jfackrell
	
	


				
		
	
		

	
	


		

			

	
		
			
		
			
					
		

			
    

	
		
		
		‎09-29-2010
	
		
		04:08 PM
	
	

	
	
	
	
	
	
	
	
	
	
	
	

		

	
				
		
	
	


		

	

		

			

	
		
			
					
		

	
		

			
				
					
					
						
have you enabled the debugs on the isr yet ?
on the previous post the VM pilot dialpeer was never hit based on the debugs that were posted.

					
				
			
			
				
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
			
		
	
				
		
			
					
		
	
				
		
			
					
				
		
			
		
			
					
			
		
				
		
	
	


		

	

		

			

	
		
			
					

	
			

				
		
			
		
			
				

					
						
	
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					jfackrell
					
				
		


		
	
		

	
	

	
		

			
		
				
		
	

	

	
			
				
		
		
			
		
		
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		In response to cristobal.priego
	
	


				
		
	
		

	
	


		

			

	
		
			
		
			
					
		

			
    

	
		
		
		‎09-30-2010
	
		
		05:37 AM
	
	

	
	
	
	
	
	
	
	
	
	
	
	

		

	
				
		
	
	


		

	

		

			

	
		
			
					
		

	
		

			
				
					
					
						
From what I can tell from my debugs the dial peer for the VM pilot is being used however I am still getting a busy
signal. Below is the debug information and the sh run I have.
SH RUN:
 
dial-peer voice 9990 pots
 incoming called-number .
 direct-inward-dial
 port 0/0/0:23
!         
dial-peer voice 9998 pots
 incoming called-number .
 direct-inward-dial
!
dial-peer voice 9181 pots
 numbering-type unknown
 destination-pattern 9[2-9]......
 no digit-strip
 direct-inward-dial
 port 0/0/0:23
 forward-digits 7
!
dial-peer voice 91 pots
 destination-pattern 91[2-9]..[2-9]......
 port 0/0/0:23
 forward-digits 11
!
dial-peer voice 1500 voip
 destination-pattern 5799
 session protocol sipv2
 session target ipv4:10.65.166.6
 dtmf-relay sip-notify
 codec g711ulaw
 no vad
!
dial-peer voice 5000 voip
 destination-pattern [0-9]T
 session protocol sipv2
 session target sip-server
!
dial-peer voice 90112 pots
 destination-pattern 9011T
 port 0/0/0:23
 prefix 011011
!
dial-peer voice 6411 pots
 destination-pattern 96411
 port 0/0/0:23
 forward-digits 4
!
!
sip-ua 
 mwi-server ipv4:10.65.166.6 expires 86400 port 5060 transport tcp 
!
!
!
gatekeeper
 shutdown
!
 
telephony-service
 authentication credential wpadmin g3taway~
 max-ephones 165
 max-dn 500
 ip source-address 10.65.166.5 port 2000
 system message Trinidad CCME
 url directories http://10.65.166.5/localdirectory
 url services http://10.65.166.5/voiceview/common/login.do 
 url authentication http://10.65.166.5/voiceview/authentication/authenticate.do  
 cnf-file location flash:
 cnf-file perphone
 load 7915-12 B015-1-0-3.SBN
 load 7911 SCCP11.8-4-2S.loads
 load 7912 SCCP11.8-4-2S.loads
 load 7937 apps37sccp.1-4-1-0.bin
 load 7941 SCCP41.8-4-2S.loads
 load 7942 SCCP42.8-4-2S.loads
 load 7961 SCCP41.8-4-2S.loads
 load 7962 SCCP42.8-4-2S.loads
 load ata ATA030204SCCP090202A.zup
 time-zone 13
 voicemail 5799
 max-conferences 64 gain -6
 moh music-on-hold.au
 web admin system name *******************************
 dn-webedit 
 time-webedit 
 transfer-system full-consult
 transfer-pattern 609....
 transfer-pattern 5...
 secondary-dialtone 9
 directory entry 1 914089169070 name TESTTAC
 create cnf-files version-stamp 7960 Sep 29 2010 13:28:58
!
___________________________________
CME SHOW TELEPHONY-SERVICE
 
CONFIG (Version=7.1)
=====================
Version 7.1
Cisco Unified Communications Manager Express
For on-line documentation please see:
http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.html
 
ip source-address 10.65.166.5 port 2000
ip qos dscp:
 ef (the MS 6 bits, 46, in ToS, 0xB8) for media
 cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal
 af41 (the MS 6 bits, 34, in ToS, 0x88) for video
 default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup
load 7915-12 B015-1-0-3.SBN
load 7911 SCCP11.8-4-2S
load 7912 SCCP11.8-4-2S.loads
load 7937 apps37sccp.1-4-1-0
load 7941 SCCP41.8-4-2S
load 7942 SCCP42.8-4-2S
load 7961 SCCP41.8-4-2S
load 7962 SCCP42.8-4-2S
load ata ATA030204SCCP090202A.zup
max-ephones 165
max-dn 500
max-conferences 64 gain -6
dspfarm units 0
dspfarm transcode sessions 0
conference software
privacy
no privacy-on-hold
hunt-group report delay 1 hours
hunt-group logout DND
max-redirect 10
voicemail 5799
cnf-file location: flash:
cnf-file option: PER-PHONE
network-locale[0] US   (This is the default network locale for this box)
network-locale[1] US
network-locale[2] US
network-locale[3] US
network-locale[4] US
user-locale[0] US    (This is the default user locale for this box)
user-locale[1] US 
user-locale[2] US 
user-locale[3] US 
user-locale[4] US 
srst mode auto-provision is OFF
srst ephone template is 0
srst dn template is 0
srst dn line-mode single
moh music-on-hold.au
time-format 12
date-format mm-dd-yy
timezone 13 US Eastern Standard Time
secondary-dialtone 9
url directories http://10.65.166.5/localdirectory
url services http://10.65.166.5/voiceview/common/login.do
url authentication http://10.65.166.5/voiceview/authentication/authenticate.do
transfer-pattern 609....
transfer-pattern 5...
keepalive 30 auxiliary 30
timeout interdigit 10
timeout busy 10
timeout ringing 180
timeout transfer-recall 0
timeout ringin-callerid 8
timeout night-service-bell 12
caller-id name-only: enable
system message Trinidad CCME
web admin system name ******************************
web admin customer name Customer 
edit DN through Web:  enabled.
edit TIME through web:  enabled.
Log (table parameters):
     max-size: 150
     retain-timer: 15
create cnf-files version-stamp 7960 Sep 29 2010 13:28:58
transfer-system full-consult 
transfer-digit-collect new-call
local directory service: enabled.
Extension-assigner tag-type ephone-tag.
 
__________________________________________________________
Called number: 5799 (Voicemail)
Calling Number 6095610 (user phone)
Calling number from outside: 7138920721
 
003063: Sep 29 15:51:48.880 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent: 
INVITE sip:5799@10.65.166.6:5060 SIP/2.0
Via: SIP/2.0/UDP 10.65.166.5:5060;branch=z9hG4bK4794A
Remote-Party-ID: "Marcus Mckay " <sip:6095610@10.65.166.5>;party=calling;screen=no;privacy=off
From: "Marcus Mckay " <6095610>;tag=5A405B0-F24
To: <5799>
Date: Wed, 29 Sep 2010 19:51:48 GMT
Call-ID: D4D5E613-CB3911DF-9EB692E7-4DC717CF@10.65.166.5
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 3570707755-3409514975-2662437607-1304893391
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1285789908
Contact: <sip:6095610@10.65.166.5:5060>
Call-Info: <sip:10.65.166.5:5060>;method="NOTIFY;Event=telephone-event;Duration=2000"
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 236
 
v=0
o=CiscoSystemsSIP-GW-UserAgent 7797 802 IN IP4 10.65.166.5
s=SIP Call
c=IN IP4 10.65.166.5
t=0 0
m=audio 19136 RTP/AVP 0 100
c=IN IP4 10.65.166.5
a=rtpmap:0 PCMU/8000
a=rtpmap:100 X-NSE/8000
a=fmtp:100 192-194
a=ptime:20
 
003064: Sep 29 15:51:48.984 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received: 
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.65.166.5:5060;branch=z9hG4bK4794A
To: <sip:5799@10.65.166.6>
From: "Marcus Mckay " <6095610>;tag=5A405B0-F24
Call-ID: D4D5E613-CB3911DF-9EB692E7-4DC717CF@10.65.166.5
CSeq: 101 INVITE
Content-Length: 0
Timestamp: 1285789908
 
 
003065: Sep 29 15:51:49.012 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received: 
SIP/2.0 486 Busy Here
Via: SIP/2.0/UDP 10.65.166.5:5060;branch=z9hG4bK4794A
To: <sip:5799@10.65.166.6>;tag=ds8dcd5ff6
From: "Marcus Mckay " <6095610>;tag=5A405B0-F24
Call-ID: D4D5E613-CB3911DF-9EB692E7-4DC717CF@10.65.166.5
CSeq: 101 INVITE
Content-Length: 0
Allow: INVITE, BYE, CANCEL, ACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO
Cisco-Gcid: D4D5E613-CB3911DF-9EB692E7-4DC717CF@10.65.166.5
 
 
003066: Sep 29 15:51:49.016 UTC: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent: 
 
ttposwp01295105#ACK sip:5799@10.65.166.6:5060 SIP/2.0
Via: SIP/2.0/UDP 10.65.166.5:5060;branch=z9hG4bK4794A
From: "Marcus Mckay " <6095610>;tag=5A405B0-F24
To: <5799>;tag=ds8dcd5ff6
Date: Wed, 29 Sep 2010 19:51:48 GMT
Call-ID: D4D5E613-CB3911DF-9EB692E7-4DC717CF@10.65.166.5
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0
 
 
ttposwp01295105#un all
All possible debugging has been turned off
ttposwp01295105#debug isdn q931
debug isdn q931 is              ON.
ttposwp01295105#
003067: Sep 29 15:54:08.140 UTC: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8  callref = 0x0154 
        Bearer Capability i = 0x8090A2 
                Standard = CCITT 
                Transfer Capability = Speech  
                Transfer Mode = Circuit 
                Transfer Rate = 64 kbit/s 
        Channel ID i = 0xA18382 
                Preferred, Channel 2 
        Progress Ind i = 0x8183 - Origination address is non-ISDN  
        Calling Party Number i = 0x0080, '17138920721' 
                Plan:Unknown, Type:Unknown 
        Called Party Number i = 0x80, '6095610' 
                Plan:Unknown, Type:Unknown
003068: Sep 29 15:54:08.140 UTC: ISDN Se0/0/0:23 Q931: Received SETUP  callref = 0x8154 callID = 0x00C1 switch = primary-4ess interface = User 
ttposwp01295105#
003069: Sep 29 15:54:08.152 UTC: ISDN Se0/0/0:23 Q931: TX -> CALL_PROC pd = 8  callref = 0x8154 
        Channel ID i = 0xA98382 
                Exclusive, Channel 2
003070: Sep 29 15:54:08.152 UTC: ISDN Se0/0/0:23 Q931: TX -> ALERTING pd = 8  callref = 0x8154
ttposwp01295105#un all
003071: Sep 29 15:54:18.177 UTC: ISDN Se0/0/0:23 Q931: TX -> DISCONNECT pd = 8  callref = 0x8154 
        Cause i = 0x8091 - User busy
003072: Sep 29 15:54:18.197 UTC: ISDN Se0/0/0:23 Q931: RX <- RELEASE pd = 8  callref = 0x0154
003073: Sep 29 15:54:18.197 UTC: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8  callref = 0x8154
 
 

					
				
			
			
				
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
			
		
	
				
		
			
					
		
	
				
		
			
					
				
		
			
		
			
					
			
		
				
		
	
	


		

	

		

			

	
		
			
					

	
			

				
		
			
		
			
				

					
						
	
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					Steven Holl
					
				
		


		
	
		

	
	

	
		

			
		
				
		
	

	

	
			
				
		
		
			
		
		
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			Cisco Employee
		

	
				
		
			
					

	
		In response to jfackrell
	
	


				
		
	
		

	
	


		

			

	
		
			
		
			
					
		

			
    

	
		
		
		‎09-30-2010
	
		
		08:53 AM
	
	

	
	
	
	
	
	
	
	
	
	
	
	

		

	
				
		
	
	


		

	

		

			

	
		
			
					
		

	
		

			
				
					
					
						
And you have 5799 defined as a SIP trigger for AA or VM within CUE?
Assuming this is CUE 7.1+, do you have available IVR ports for this?
CUE atrace may shed some more light during a failure.

					
				
			
			
				
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
		
			
		
	
				
		
			
					
		
	
				
		
			
					
				
		
			
		
			
					
			
		
				
		
	
	


		

	

		

			

	
		
			
					

	
			

				
		
			
		
			
				

					
						
	
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