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Incoming Calls failed

MEDITELdoc09
Level 1
Level 1

Hello,

In my case, outgoing calls works fine. But incoming calls failed: SIP-Trunk to Broadsoft

pls see attached file.

and error:

SIP/2.0 482 Loop Detected
Reason: Q.850;cause=127

9 Replies 9

Steven Smith
Level 7
Level 7

Can you get a debug ccsip messages?  From the looks of it, it appears the call is going back towards the ITSP.

HI,

Dec 22 19:21:07.191: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:520207100@10.150.14.128:5060 SIP/2.0
Via: SIP/2.0/UDP 10.151.1.4:5060;branch=z9hG4bKvjgf8o00fo80ga8c53k0.1
To: "TEST"<>520207101@voip.meditel.ma>;cscf
From: <660791329>;tag=SDiqbd901-2460373-1261509586502-
Call-ID: SDiqbd901-12a12575f49df98c5fafe95fb52c3780-v3000i1
CSeq: 468342564 INVITE
Max-Forwards: 5
Content-Length: 161
Contact: <660791329>
Content-Type: application/sdp
Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY
Accept: multipart/mixed
Accept: application/media_control+xml
Accept: application/sdp
P-Asserted-Identity: <>
Privacy: none
P-Charging-Vector: icid-value="4b311bd250958600828079";icid-generated-at=10.43.8.45;ericsson-imt=1;oaid="Casablanca"
Session-Expires: 1800
Min-SE: 600
P-Called-Party-ID: <>520207100@voip.meditel.ma>

v=0
o=BroadWorks 6425945 1 IN IP4 10.151.1.4
s=-
c=IN IP4 10.151.1.4
t=0 0
m=audio 25990 RTP/AVP 0 8 18 4 99
a=rtpmap:99 telephone-event/8000
a=ptime:20

Dec 22 19:21:07.203: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error
Date: Tue, 22 Dec 2009 19:21:07 GMT
From: <660791329>;tag=SDiqbd901-2460373-1261509586502-
Allow-Events: telephone-event
Content-Length: 0
To: "TEST"<>520207101@voip.meditel.ma>;cscf;tag=41F3D0-43F
Call-ID: SDiqbd901-12a12575f49df98c5fafe95fb52c3780-v3000i1
Via: SIP/2.0/UDP 10.151.1.4:5060;branch=z9hG4bKvjgf8o00fo80ga8c53k0.1
CSeq: 468342564 INVITE
Server: Cisco-SIPGateway/IOS-12.x


Dec 22 19:21:07.207: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:520207101@10.150.14.128:5060 SIP/2.0
Via: SIP/2.0/UDP 10.151.1.4:5060;branch=z9hG4bKvjgf8o00fo80ga8c53k0.1
CSeq: 468342564 ACK
To: "TEST"<>520207101@voip.meditel.ma>;cscf;tag=41F3D0-43F
From: <660791329>;tag=SDiqbd901-2460373-1261509586502-
Call-ID: SDiqbd901-12a12575f49df98c5fafe95fb52c3780-v3000i1
Max-Forwards: 5
Content-Length: 0

Thnaks in advance

Your config was cut off.  It doesn't show any of the access-list.  Could you include that as well.

access-list 1 permit any
access-list 2 permit any
access-list 100 permit ip any any
access-list 101 permit ip any any
access-list 102 permit ip any any
access-list 103 permit ip any any

and also::

Received:
SIP/2.0 200 OK
From: <>520207100@voip.meditel.ma>;tag=4DE900-2541
Timestamp: 1261510450
To: <>520207100@voip.meditel.ma>;tag=SDo2ctd99-99ea3ee50af03f6092c4497f0babef
Call-ID: D0222B7C-EE6711DE-8060D8E9-91CF9CE7
Via: SIP/2.0/UDP 10.150.14.128:5060;branch=z9hG4bK131E1
CSeq: 3 REGISTER
Content-Length: 0
Contact: <520207100>;expires=3599
P-Associated-URI: <>520207100@voip.meditel.ma>
P-Associated-URI: <>520207101@voip.meditel.ma>
P-Associated-URI: <>520207102@voip.meditel.ma>
P-Associated-URI: <>
P-Associated-URI: <>520207103@voip.meditel.ma>

C520#show sip-ua register status
Line          peer           expires(sec)  registered   P-Associated-URI
============  =============  ============  ===========  ================
520207100                         20017       1456          yes

Do you get the same problem if you dial 520207101?

Looks like you have a different translation rule for that number.  520207100 has no translation profile.  Do you want that number to go to AA?

UC500 does not support call routing based on the TO header in the SIP INVITE if that is what you are looking for - UC500 routes on the Request URI which is compliant to the SIP RFC. Routing on TO header is generally not recommended (the SIPConnect spec also calls this out). Please change the Broadsoft config to match that.

THETHÉ SAMESALE PB

Hi Shah,

i will send this pb to our NGN team and back to you.

Thanks

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