How can I monitor CM 7.1.3 and IP Phones with netmanager 1.1?

filiberto.aguirre · ‎12-22-2009

Hi,

I far as I know netmanager 1.1 does not support CM 7.1.3 but I would like to monitor it including IP phones. Currently I can not display any IP phone.

I would like also monitor unity 7.1, Meeting place 2.1.2., Presence 7.0.5

Any idea?

Regards

Nael Mohammad · ‎12-23-2009

As I'm not sure which netManager you have, I've included the supported device table for both Unified Communications and IP Infrastructure 1.1:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_netmanager/1.1_data/device_support/table/CnMds11.html
http://www.cisco.com/en/US/docs/net_mgmt/cisco_netmanager/1.1_voice/device_support/table/CnMds11.html

Release notes:

http://www.cisco.com/en/US/docs/net_mgmt/cisco_netmanager/1.1_data/release/notes/CnM11RN_d.html

From the web interface, click Go > Devices > New Device --> Enter IP address or hostname --> Click OK to add device. If the device is not supported per the supported device table, it will not populate . You can file a product enhancement request for updated device support.

-nael

filiberto.aguirre · ‎12-23-2009

Hi Nael,

thanks for your info.

I have netmanager 1.1, the supported CM version is 7.0(1) but I have CM 7.1.3.

I guess that's why netmanager can not display CM and phones.

To whom I should address in order to request a product enhacement for updated devices??

Regards,