We received a UC520-32U-8FXO a few weeks ago, upgraded it to 8.0 and configured and deployed it.
We're running into random audio drops when connected to CUE. I.E. Listening to an auto-attendant, listening to the voicemail prompts, listening to voicmails. The drops are only for a half of a second or so (but noticable and annoying). This can happen once or twice during a session.
It almost seems as if there is some sort of hiccup between CME and CUE.
I DO NOT think this happens with voice calls in CME. I think it's directly related to CUE.
Any suggestions? I noticed that someone posted a similar issue over at uc500.com (with no replies). http://uc500.com/en/call-breakup-when-voicemail-0
Waiting for contracts to register to see if TAC has any ideas. Thought I should ask here first to see if there is an obvious fix.