I've gotten the basic setup done on an SPA9000 with an SPA400 for voicemail and access to the 3 analog phone lines from Ma Bell. Now I've gotten to the hard part.
I'm trying to change the dialplan and AA script to accommodate the following:
Dial in, aa answers and then you are told press 1 for a name directory, goes to voice prompt 8. You can then dial the extension while you are in there and either dial * or # to back out or if necessary have it kick you back out to the main voice greeting (prompt 5).
Dial 2 for office hours and location (prompt 7)
Dial 3 to leave a message in our general voicemail, will go to ext 100 with vm3100 on line 1 of the SPA9000 (line 1 goes to the SPA400)
The system should also take a dial 8 and that should let the caller access voicemail (that just won't be announced)
Here is my dial plan. It mostly works, I'd prefer to press 3 and go straight to voicemail, but right now it will ring the group once and then go into voice mail.
AA Dial Plan 1:
AA Script 1:
<aa><form id="dt" type="menu"><audio src="prompt5" bargein="T"/><noinput timeout="5" repeat="T"/><nomatch repeat="F"><audio src="prompt3" bargein="T"/></nomatch><dialplan src="dp1"/><match><case input="1"><audio src="prompt8" bargein="T"/></case><case input="2"><audio src="prompt7" bargein="F"/></case><case input="8"><audio src="prompt2"/><xfer name="ext" target="*97"/></case><case input="*"><audio src="prompt5" bargein="F"/></case><default><audio src="prompt2"/><xfer name="ext" target="$input"/></default></match></form></aa>
Is there a way to setup a speed dial on an SPA962 to dial the voicemail box of another extension (namely the ext 100 that is generic voicemail at mailbox 3100)
I've setup each phone to have at least two available extensions (button 1 and button 2), at least it looks that way. If they are on their first extension and another call comes in, it rings the same extension (button 1). You can answer it, but then you have to toggle back and forth between the callers. You should have the second call ring the second copy of the extension. I can check the phones and the 942s look like they have a second instance, but it's not working quite right.
Inclement Weather option - Is there a way to remotely change the OGM either by dialing into the system and setting another prompt active (say prompt 9) or by re-recording prompt 5?
Can you change the voicemail password from the phone? When you are in the voicemail advanced features, it prompts you to change it, but it doesn't work.
Can you forward the main number to a cell phone either locally or remotely? If so how? I've seen the request a couple of places, but no good answer.
Thanks. I can attach screen shots of the phone setups if necessary.