12-24-2009 10:36 AM - edited 03-15-2019 08:53 PM
I have downloaded the 2 files for this upgrade and combined them into a single file as per the readme for 7.1(2a)Su1:
UCSInstall_UCOS_7.1.2.21900-5.sgn.iso
I created a dvd with a copy of this file on it and checked the MD5 from the dvd. It checks out. When I put the DVD in my Publisher and try to start the upgrade it shows the name of the file but then when I click next it complains that an unknown error occured with the disk. So I don't know if I have a bad DVD or I did not make the DVD correctly. There seems to be confusion about what to put on the DVD. Posts here say you just need to copy the file to a DVD - ie a data DVD and if you make an DVD with all the files on it - that won't work. The instructions in the Software Upgrade Procedure from the OS Admin Guide say it has to be an iso image (which I think means all the files get created from the .iso file). I did actually order the upgrade via PUT but they sent 7.1(3a) which is not compatible with the IOS version I have on my gateways. I noted that the disk they sent has all the files and folders on it - not the .iso file. This is very frustrating - especially on Christmas eve !
Thanks,
Bill
12-24-2009 10:42 AM
I thought there was a bug about this but I believe I am mistaken. There was a bug where if you canceled an upgrade from DVD it would fail to unmount the drive or eject until a restart. There was also a bug in 7.1.2 that prevented you from upgrading during initial install. Neither seem relevent though.
You may want to try using an FTP server instead so you can move forward. OS Administration will give you an option for Remote Filesystem.
You are correct that you should be using an ISO image file. If you burn the ISO to a disc it will fail. The media shipped from Cisco is bootable and that is why they unpack everything onto the disc. It's a royalties thing with Redhat and other vendors as I understand it.
I am curious what you mean by 7.1(3) being incompatible with your IOS though. Care to elaborate?
Message was edited by: Jonathan Schulenberg
12-24-2009 12:27 PM
Jonathan,
Thanks for the reply.
Thanks,
Bill
12-24-2009 12:42 PM
12-24-2009 02:07 PM
Ok - thanks. One more point to clear up. Can you use the DVD they
sent with all the files to do an upgrade or is that just for new
installs? So you still need the UCSinstall_UCOS file for the upgrade?
On Thu, Dec 24, 2009 at 3:42 PM, j.schulenberg
12-24-2009 02:58 PM
I honestly haven't tried to do an upgrade from the media so I don't know that one. I just download out of habit.
Also, don't forget your feature license key when upgrading between major versions (e.g. 6.x to 7.x) or the CallManager service won't start.
12-24-2009 03:25 PM
Thanks. I have the PAK license key from what Cisco sent me from the
7.1.3 PUT order.
On Thu, Dec 24, 2009 at 5:59 PM, j.schulenberg
12-28-2009 10:08 AM
I tried this using Filezilla server. I can see the call manager login to the ftp server, then the ftp server says it goes to Passive mode, then after a delay Call Manager says it failed to connect. I tried FreeFTPd also and got similair results.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: