2950G-48-EI switch config archieve failure

Unanswered Question
Dec 24th, 2009

Hi ,

     I am facing the config archive failure error for 2950G-48-EI switch. mentioned below the error i am getting after adding the switch to RME.

LMS version : 2.6

RME version: 4.0.6

Protocol ==> Unknown / Not Applicable
CM00139 Could not archive config Cause: Action: Verify that device is managed and credentials are correct. Increase timeout value, if required

following error I have found in dcmaservice.log:

[ Fri Dec 25  07:13:56 GMT+05:30 2009 ],INFO ,[Thread-4],com.cisco.nm.rmeng.dcma.configmanager.CfgThreadManager,triggerConfigFetch,51,#### Start of Sweep Fri Dec 25 07:13:56 GMT+05:30 2009 ####
[ Fri Dec 25  07:14:05 GMT+05:30 2009 ],INFO ,[Thread-637],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1525,Inside RMEDeviceContext's getCmdSvc
[ Fri Dec 25  07:14:05 GMT+05:30 2009 ],INFO ,[Thread-637],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1535,Protocol and Platforms passed = TELNET , RMEIOS
[ Fri Dec 25  07:14:05 GMT+05:30 2009 ],INFO ,[Thread-637],com.cisco.nm.rmeng.util.rmedaa.RMEDeviceContext,getCmdSvc,1543,trying for Telnet
[ Fri Dec 25  07:14:14 GMT+05:30 2009 ],ERROR,[Thread-637],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,performCollection,3183,Error archiving config for device WBPO-UHG-1.1
[ Fri Dec 25  07:14:15 GMT+05:30 2009 ],INFO ,[Thread-1],com.cisco.nm.rmeng.dcma.configmanager.CfgThreadManager,run,94,#### End of Sweep Fri Dec 25 07:14:15 GMT+05:30 2009 ####

Please help me.

Regards,

Satya

I have this problem too.
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Joe Clarke Thu, 12/24/2009 - 22:03

Assuming you have already verified the credentials configured in DCR for this device, start a sniffer trace filtering on TCP port 23 traffic to this device, then run a new sync archive job.  When the job fails, post the sniffer trace file.

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