Catalyst 6509 strange syslog message, Please help !!

jackson.ku · ‎12-24-2009

Hi,

My Catalyst 6509 have strange syslog message this morning. Please advise me it was power supply failed or just power input change only.

Also what is the syslog message %ICC-SP-4-COMM? Please help me to identify this problem.

Thanks a lot..

Jackson

Dec 25 09:36:42.387 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 1171.38W
Dec 25 09:36:42.387 TWN: %C6KPWR-SP-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match

.
Dec 25 09:36:42.387 TWN: %C6KPWR-SP-4-PSINPUTDROP: Power supply 1 input has dropped
Dec 25 09:37:07.759 TWN: %ICC-SP-4-COMM: Communication failure occurred while open port on card 29
-Traceback= 402223DC 40222F28 40223184 402D93C0 402D92E8 402D5F98 402D58E8 402D5438 402D53A8 400F87B

C 400F87A8
Dec 25 09:37:10.683 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 2771.16W
Dec 25 09:37:12.684 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 1171.38W
Dec 25 09:37:12.684 TWN: %C6KPWR-SP-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match

.
Dec 25 09:37:12.684 TWN: %C6KPWR-SP-4-PSINPUTDROP: Power supply 1 input has dropped
Dec 25 09:37:18.703 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 2771.16W
Dec 25 09:37:24.710 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 1171.38W
Dec 25 09:37:24.710 TWN: %C6KPWR-SP-4-PSINPUTDROP: Power supply 1 input has dropped
Dec 25 09:37:24.710 TWN: %OIR-SP-6-REMPS: Power supply removed from slot 2
Dec 25 09:37:24.770 TWN: %C6KPWR-SP-4-PSFAIL: power supply 2 output failed.
Dec 25 09:37:24.770 TWN: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is oper

ating on one power supply.
Dec 25 09:37:26.791 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 2771.16W
Dec 25 09:37:27.823 TWN: %OIR-SP-6-INSPS: Power supply inserted in slot 2
Dec 25 09:37:27.827 TWN: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
Dec 25 09:37:27.831 TWN: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is ope

rating on both power supplies.
Dec 25 09:37:28.791 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 1171.38W
Dec 25 09:37:28.791 TWN: %C6KPWR-SP-4-PSREDUNDANTMISMATCH: power supplies rated outputs do not match

.
Dec 25 09:37:28.791 TWN: %C6KPWR-SP-4-PSINPUTDROP: Power supply 1 input has dropped
Dec 25 09:37:28.791 TWN: %OIR-SP-6-REMPS: Power supply removed from slot 2
Dec 25 09:37:28.859 TWN: %C6KPWR-SP-4-PSFAIL: power supply 2 output failed.
Dec 25 09:37:28.859 TWN: %C6KPWR-SP-4-PSREDUNDANTONESUPPLY: in power-redundancy mode, system is oper

ating on one power supply.
Dec 25 09:37:30.871 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 2771.16W
Dec 25 09:37:36.875 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 1171.38W
Dec 25 09:37:36.875 TWN: %C6KPWR-SP-4-PSINPUTDROP: Power supply 1 input has dropped
Dec 25 09:37:38.931 TWN: %C6KPWR-SP-4-INPUTCHANGE: Power supply 1 input has changed. Power capacity

adjusted to 2771.16W
Dec 25 09:37:39.967 TWN: %OIR-SP-6-INSPS: Power supply inserted in slot 2
Dec 25 09:37:39.967 TWN: %C6KPWR-SP-4-PSOK: power supply 2 turned on.
Dec 25 09:37:39.971 TWN: %C6KPWR-SP-4-PSREDUNDANTBOTHSUPPLY: in power-redundancy mode, system is ope

rating on both power supplies.

Ganesh Hariharan · ‎12-24-2009

Hi,

As per the rror log message check out the below explanation which can help you out

Recommended Action: For more efficient load sharing, use power supplies with
the same output rating.

%C6KPWR-4-PSINPUTDROP (x5): Power supply [dec] input has dropped

Explanation: The power supply in the specified slot has detected a drop in its
input supply. The power capacity for the power supply has been adjusted accordingly.

Recommended Action: Enter the show power command to see the current power status.
Otherwise, no action is required.

%C6KPWR-4-PSINPUTDROP (x0): Power supply [dec] input has dropped

Explanation: This message indicates that the power supply in the specified slot
has detected a drop in its input supply. The power capacity for the power supply
has been adjusted accordingly.

Recommended Action: Enter the show power command to see the current power status.
Otherwise, no action is required.

%ICC-4-COMM (x1): Communication failure occurred while [chars]

Explanation: A communication failure has occurred between the specified card
and another card in the system.

Recommended Action: Copy the error message exactly as it appears on the console
or in the system log. Issue the show tech-support command to gather data that
might help identify the nature of the error. If you cannot determine the nature
of the error from the error message text or from the show tech-support command
output, contact your Cisco technical support representative and provide the representative
with the gathered information.

%C6KPWR-4-PSFAIL (x2): Power supply [dec] output failed

Explanation: This message indicates that the indicated power supply failed. [dec]
is the power supply 1 or 2.

Recommended Action: Replace the power supply.

%C6KPWR-4-PSREDUNDANTONESUPPLY (x2): In power redundancy mode, system is operating
on one power supply

Explanation: This message indicates that when in power redundancy mode, the system
operates on one power supply only.

Recommended Action: No action is required.

%C6KPWR-4-PSOK (x2): Power supply [dec] turned on

Explanation: This message indicates that the indicated power supply is turned
on. [dec] is the power supply 1 or 2.

Recommended Action: No action is required.

Hope this helps out your query !!

Regards

Ganesh.H

jackson.ku · ‎12-24-2009

Hi,

Thanks for your help. I really need someone help to investigate and mention me which compoment failed ( power supply, chassis, power input ... )? And why the syslog message %%ICC-4-COMM occured??

Best Regards,

Jackson

Ganesh Hariharan · ‎12-24-2009

Hi,

Genarally these message explain there is a communication failure has occurred between the specified card and another card in the system.

Recommended Action: Copy the error message exactly as it appears on the console or in the system log. Issue the show tech-support command to gather data that might help identify the nature of the error.

Hope this helps

Regards
Ganesh.H

jackson.ku · ‎12-24-2009

Hi,

Thanks for your answer. But where is "card 29"?

Best Regards,

Jackson