We have 7911s, a 7931, a 7936, a 7921 wireless and some 7940s connected to a UC540 running IOS 12.4.
How can I make the name at the top show "first name" first? If it's not possible for all of these models that's fine.
If CCA 2.2(1) doesnt let you add phones, you need to open a case. I dont see that error.
How about CLI?
ephone-dn 12 dual-line
number 203 no-reg primary
description Study Office
name Study Office <---- firstname lastname
call-forward busy 401
call-forward noan 401 timeout 10
translation-profile incoming CallBlocking
This is the behavior you get if you use CCA. First name appears first.
Are you using CCA?
US Field Channel Sales team