Display Name on IP Phone

Unanswered Question
Dec 28th, 2009


Can any one tell me how to set the settings on CUCM(7.1), where i can define only the name to be dipslayed on IP phone & not the DN while calling to other person.

I tried changing the settings on UDP

Device > Device Settings

Display(Internal Caller ID)-  Just put in the text name
ASCII- text name

Line Text label- with text name + DN
ASCII-with text name + DN

Tried Similar Settings on Phone settings
Device > Phone

Any suggestion , will be helpful


I have this problem too.
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navingolani Mon, 12/28/2009 - 23:44


Thanks for  the reply

I tried as suggested on translation Pattern. But then it still display the DN, along with the name(text)

e.g. from TEXT NAME



Marwan ALshawi Tue, 12/29/2009 - 01:03

i think the translation pattren will block the DN and name you will see the call from unknown !

i think use translation pattren as java suggested you

but instead of chose to ristrict the number use calling number trasformation mask and make for example 00000 or any number like main offic number

in this case the name will be shown and the number will be not dial able

good lcuk

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dariusz.pazdzior Tue, 12/29/2009 - 01:29

Solution with translation pattern is good, but

1) if phone A calling phone B and you want phone A not see phone B number (or name). You have to set 'Connected Line ID Presentation' (or 'Connected Name Presentation') to 'Restricted'

2) if phone A calling phone B and you want phone B not see phone A number (or name). You have to set ‘Calling Line ID Presentation’ (or ‘Calling Name Presentation’) to ‘Restricted’.


navingolani Wed, 12/30/2009 - 01:53

Hi Darius,

As told above by Javalenc, i tried configuring the same.

The display format on IP Phone while calling to user "B" still shows as

from TEXT(name)


we require only name to be displayed & not the DN.



Marwan ALshawi Wed, 12/30/2009 - 02:55

are you  sure your call going through translation not direct to the phone

give the phone CSS that dos not has access directly to the other phone only has access to the translation pattren

give the translation pattren CSS has access to other phones

make sure you have it like this to make sure your call going through the TP not direct

good luck

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