Unity Connection 7.1.3
I'm trying to configure my CUPC client to connect to voice messaging. I keep getting the "Invalid Credentials or Account Locked" error message when I look at server health. What username and password should I be configuring the CUPC client with?
In Unity Connection I have gone to Users > Edit > Change Password. Then I've set the "voice mail" and "web application" passwords to be the same. I configure CUPC with this password and the Unity Connection user alias. I have also tried entering the user extension instead of the alias but get the same error message.