Ganesh Hariharan Mon, 12/28/2009 - 23:15
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ACS is installed in windows server from where you are trying to access,If yes check out the any proxy setting in IE just disable and then check.

and also check the ACS servcies are running in the server.




ansalaza Tue, 12/29/2009 - 04:58
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Can you try using the Real_IP_Address:2002 ?

Does that work?


kush.sri2001 Thu, 12/31/2009 - 14:16
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Please try the following steps:

- Make sure the latest version of java is installed as the ACS web page uses java. If not go to and download java.

- Add the ip in the trusted sites. To do so, open the Internet Explorer, go to Internet Options, go to Security tab. Click on trusted Sites and add teh IP in the trusted sites.

- Now go to Advanced Tab and make sure the "Enable third party browser extensions is checked and reopen the browser.

- If it still does not open, check the proxy settings or try another browser.




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