CCM Attendant Console

Unanswered Question
Dec 29th, 2009

Within the attendant console, i see all speed dials i have created and everthing else works fine. What is happening and i am not sure how to get working is next to the speed dials i see "?" mark. when a speed dial user picks up their handset, i should see an icon indicating they are busy or off the phone.

I dont think it's a config issue with CCM attendant console.

Any advise how to fix?

I have this problem too.
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