I do have Analog lines. I need any call land on the Operator Phone (DN: 200) will ring 3 times, if the Operator doesn't pick the call within 3 rings, call will be forwarded to the Call Handler where a message will be played & based upon caller input calls will be landed on the required extensions.
For this reason, i have created a Call Hander in Unity Connection 250.From internally, if i dial 250 i can reach to the Call Handler successfully...
The problem i am facing is that: if i don't pick the call, then i only can hear the default welcome message from Unity (means the call is not landing to the call handler that i created)....i tried to put 250 (call handler) in the field "No answer External"..but no luck...
Can anyone help me out in this!!!!
CUCM Version: 7.1.2